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Real Reviews From Verified Customers

Service Center Review Summary

5 star 951 reviews 71%
4 star 306 reviews 23%
3 star 45 reviews 3%
2 star 19 reviews 1%
1 star 24 reviews 2%
Review Us
Bridgett h.
5 out of 5
10/6/2016
Great service for my first time there
NEIL V.
5 out of 5
10/6/2016
They were very personable and knowledgeable. My car was fixed and serviced in record time. Very much appreciated by me. Neil D. Vandruff
Dana A.
5 out of 5
10/6/2016
Awesome job..
MIKE S.
5 out of 5
10/6/2016
Customer service was great
Shavonne B.
5 out of 5
10/5/2016
Good service
VIELAHNI L.
5 out of 5
10/5/2016
Guy Foster and the rest of the service crew are amazing.
MARIA C.
5 out of 5
10/5/2016
Omar was very helpful
Debbie S.
5 out of 5
10/5/2016
Omar is very nice, helpful and professional
Michelle M.
4 out of 5
10/5/2016
My battery was dead and this team was beyond awesome and got my car in and replaced the battery. I am an extremely happy customer. I will gladly recommend and refer my friends to your service dept. Thank you for taking the time and being so respectful.
Brian M.
5 out of 5
10/4/2016
Everyone at Gosch have treated my wife and I very well.
Tabatha M.
1 out of 5
10/3/2016
Dropped my car off at 11:30 for my 11:40 oil change appt. Was promised 2pm. Had not gotten call so went back at 2:45pm and car was in Bay untouched. After asking if there was a problem with my car they had it in the air at 2:50 and oil change done at 2:53. Absolutely horrible customer service.
Peggy C.
4 out of 5
10/2/2016
Omar was very courteous to me gamy quick service and inform me of what was to be done on my car and then in a timely matter my car was finished and he was very polite courteous and very pleasing to do business with thank you
Jennifer L.
5 out of 5
10/2/2016
Awesomeness...i appreciate being worked in sooner than my appointment and out quickly. Omar, as always provides friendly attentive service. Thank you????
LIOYD J.
5 out of 5
10/2/2016
Outstanding service, a little long waitting
ROBERT T.
5 out of 5
10/2/2016
All employees serving me were very friendly and gave me excellent service.
SALLY H.
5 out of 5
10/2/2016
Omar Avina is a good public relations man.
DEAN A.
4 out of 5
10/1/2016
Omar Avina and Guy Foster are both Outstanding... No reflection on them at all, BUT... I drive for a living, driving people around for Uber & Lyft. And REALLY, u have to send away to Korea to get my part (condenser) and it takes 3 weeks+ to get it. How can I drive people in the Summer without no A/C. The answer is: You can't... We rely on our 5 Star ratings just as much as Omar & Guy do. And again, they were awesome... BUT, U need to make some different kinds of arrangements to get parts quicker. This cost me, not Hundreds of dollars, BUT it cost me Thousands...And I needed money very badly at the time that this happened. You eed a better situation. Maybe, keep some parts over here in a separate building. Something needs to be done... Sincerely, Dean L. Armstrong
Yoon O.
5 out of 5
10/1/2016
I was very impressed and grateful with your staff and services. Thank you again!
Dana A.
5 out of 5
10/1/2016
Courteous, and knowledgeable of job.
FRANCISCO G.
5 out of 5
10/1/2016
Great service like always, Omar has excellent customer service and kept in communication the whole time my car was in service.

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