Service Center

Real Reviews From Verified Customers

Janet G.
5 out of 5
5/31/2026
Mr. Navarro was great with our appointment and good customer service.
Joseph C.
2 out of 5
5/30/2026
Your phone service is very, very bad. It is very difficult to make contact, the phone extension system is nearly impossible to make a connection with.
David G.
5 out of 5
5/30/2026
Thank You
Jansy A.
5 out of 5
5/30/2026
Brandon was chill af. Got me in and out quick.
Elizabeth B.
5 out of 5
5/29/2026
Miguel was very helpful and courteous. He answered all my questions to my full satisfaction. He made sure that he took care of my concerns. Brandon was very helpful too.
Rodney D.
4 out of 5
5/29/2026
Everything went smoothly, however, when I picked up the car I only received an invoice. I did not receive a smog certificate or recall certificate. Aren't I required to have copies of these items?
Gianluca H.
5 out of 5
5/28/2026
All the staff were polite and welcoming excellent job
Bo Y.
5 out of 5
5/28/2026
Joel provided impeccable customer service! Highly recommended.
Marco M.
3 out of 5
5/28/2026
First and foremost, I'd like to think Brandon, for going above and beyond with this customer service and taking care of us their vehicle.Thank you to the 100 team for servicing us well.And making this comfortable
Melissa H.
1 out of 5
5/28/2026
On 5/14 I went in put money down signed papers and left with a car. They told me do a good survey and we will tint your windows. I’m calling and calling to try to get info on lien holder info for insurance purposes. Hard to get in contact with anyone. Finally spoke with Carlos and he tells me it is Honda Trustee. Send me a pic and there PO Box address. I have an appt 5/27 to get windows tinted. I go in and then see the guy Dominic who sold me the vehicle. He say oh have u talk to Carlos. No I have not. Well you might need a co-signer if u want to keep the vehicle. Mind you I had vehicle a week and 6 days.. HORRRIBLE COMMUNICATION. I then spoke with Greg management just as bad as Carlos no communication. I’m texting and calling through out day for update no response. Then I speak with Stephanie, Greg’s boss she just apologizes for all the no communication. Apparently no bank wanted to pick up my contract, and wasn’t told til a week and 6 days later.
Dawn W.
5 out of 5
5/27/2026
Thank you for the excellent car wash!
Brenda V.
5 out of 5
5/27/2026
Diamond valley has always been respectful ,helpful
Edgar B.
1 out of 5
5/26/2026
There was no information on my issue. Besides bringing in the car for the "UpDate" and a simple tire rotation. No information on why the car makes a noise whne making a full turn?? And when I bought the car the alignment was off and the ppl in the counter said thats normal thay it pulls to the right.im more then upset.
Walter P.
5 out of 5
5/26/2026
Eder handled my requests with a warm personality and a quick response to my
Brian P.
3 out of 5
5/24/2026
Came in for an oil change. Excellent work!
Merlyn R.
3 out of 5
5/24/2026
I am a fan!
Vicki W.
2 out of 5
5/24/2026
I purchased my vehicle from your establishment and did not receive a discount on the oil change service. I have brought my car in on three separate occasions for the same recurring issue. I am now being charged for this service, as it has exceeded a certain mileage threshold. Furthermore, a false claim was reported to my insurance company regarding the mileage. This inaccuracy necessitated verification through AAA, due to the apparent malicious intent behind the reporting, which resulted in an premature service visit and the use of a pre-paid oil change. I request a reinstatement of the pre-paid oil change service.
Robin A.
5 out of 5
5/24/2026
I've always received great customer service from everyone.
Heriberto V.
5 out of 5
5/23/2026
Thank you so much Brandon Smolinski for all your help as usual.
Adan B.
5 out of 5
5/23/2026
Brandon offered outstanding customer service.

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