Service Center

Real Reviews From Verified Customers

Girard C.
5 out of 5
5/25/2025
Jesse **** is a great Honda service center representative. He is friendly and very helpful. He really takes extra steps to help his customers.
Fidencio V.
5 out of 5
5/25/2025
Muy satisfecho
Cynthia C.
4 out of 5
5/25/2025
Excellent customer service. I expected my car to be there all day and it only took one hour. My service tech was very knowledgeable and very kind and courteous. I was also able to save money on my future oil changes. Thank you, Diamond Valley Honda
Salvador E.
5 out of 5
5/25/2025
She did a good job.
Maria L.
1 out of 5
5/25/2025
When they called someone to bring my car up no one responded I waited 15 min still no one I went and asked for my keys and got it my self
Erika L.
5 out of 5
5/25/2025
Fast service thank you.
Michael C.
5 out of 5
5/24/2025
Excellent service- Thank you
Dolores G.
4 out of 5
5/24/2025
Brandon was very kind explaining what and why certain procedures need to be taken care of. I felt the repairs would be handled by very knowledgeable professionals. I now feel very safe in driving my vehicle now. Honda. I wish to thank you for being a”fantastic “ company
Janice T.
5 out of 5
5/23/2025
Angela kept me inform with the work that was performed on my car. Great employee!!!
Steve V.
4 out of 5
5/22/2025
Brandon and Israel were both very helpful and professional. I have other Honda dealerships closer to my home but I will definitely be returning to your dealership for Service on my Hybrid Touring Accord.
Colin V.
5 out of 5
5/22/2025
Ulises was great
Marisella P.
5 out of 5
5/22/2025
Ms Lopez was very friendly
Arthur D.
4 out of 5
5/22/2025
Carlos was polite and professional. He cane and introduced himself to me and explained everything on the report. I asked him a question about abs he took care of my request. Thank you Carlos.
Rosa S.
1 out of 5
5/21/2025
They offer Me a service that my car needed and charge Me for tire rotation, I have free tire rotation at a different shop and I usually do it with you guys so you don’t charge me for my fee oil change for life and they performed a service today so they did not ask me if I want the tire rotation they just did it. I’m not happy for it.
Frank C.
5 out of 5
5/21/2025
Thank you for the excellent service
Richard P.
5 out of 5
5/21/2025
Thumbs up.
Piere G.
2 out of 5
5/21/2025
I brought my car in because it wouldn’t start. The technician recommended replacing the valve cover gasket, which I was told would help resolve the issue. I approved the $250 repair in addition to the $160 diagnostic fee. Unfortunately, the repair did not fix the starting issue, and I later found out it had nothing to do with the actual problem. When I expressed my concerns, Angela at the service counter argued with me instead of trying to understand or assist. I ended up having to tow my car out and pay the full diagnostic fee, even though the issue I came in for remained unresolved. This was a frustrating and disappointing experience, and I left feeling like I paid for unnecessary work with no resolution. I expected better communication and accountability from a certified Honda service center. Now you’re sending me a generic response: “We appreciate your feedback. We are committed to achieving your complete satisfaction…” But I’ve already lost time and money. This experience was anything but professional or helpful.
Leticia L.
5 out of 5
5/20/2025
All good thank you
David G.
5 out of 5
5/20/2025
Awesome customer service
Andrew T.
1 out of 5
5/19/2025
For my alignment, my steering wheel is not "straight" with my drive wheels.

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