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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8616 reviews 72%
4 star 1535 reviews 13%
3 star 322 reviews 3%
2 star 749 reviews 6%
1 star 793 reviews 7%
Review Us
Toni H.
5 out of 5
8/31/2025
All employees
Jocelyne L.
5 out of 5
8/31/2025
Yonathan helped us out with my purchase he was great very helpful 10/ 10 experience
Sherry B.
5 out of 5
8/31/2025
Angela was very knowledgable and answered all my concerns
Louie O.
2 out of 5
8/31/2025
Mr **** was cool a bit off not the friendliest service writer I’ve met. I was disappointed in the fact that he didn’t help me with getting my oil change comped as I was just a few hundred miles over the 24,000 mile limit I guess you set on the free one. I didn’t know that there was a limit as my oil life of 15% did come on at the appropriate mileage however I couldn’t make it to my first appointment so I had to reschedule for a week later or so. Also he never mentioned about the possible recall I have on my Accord so I still don’t know what to do about that.
Gloria R.
5 out of 5
8/31/2025
Yes I was pleased she was very personable and treated me well. Good service department
John G.
2 out of 5
8/30/2025
Angela was polite and professional. I do not know where the breakdown was. Maybe whenever a customer comes in with a recall on the wiring for the backup camera on a Honda Ridgeline or another vehicle there should be a question that shows up to ask whether there is any kind of a wheelchair cart or a bicycle rack on the back of the vehicle. As you know a simple call once they found that the bike rack was on the back would have allowed me to come down and within 5 minutes put the hitch on my Jeep or into my Jeep or into any other vehicle and you would have been able to complete the recall. I'm not sure where the breakdown is but that should be able to be determined my diamond valley Honda. I personally as an exactly vice President of a corporation would not fire anybody unless some of your people have had this issue several times over but I would make sure that I did the training with the people that need the training. Training is the answer
Angela G.
5 out of 5
8/30/2025
Martine was very helpful
Susana B.
5 out of 5
8/30/2025
No comment
Renee S.
2 out of 5
8/29/2025
This service I spent $$$ more but didn’t get a wash. There were greased smudges on car door. But for the most part service Rep. & tune -up was good.
Nancy G.
5 out of 5
8/29/2025
Very helpful and patient. Explained what was going on with my vehicle. Made this experience at DVH a great experience. Always pleased with the turn around time and explanation of my vehicle.
Aurther P.
5 out of 5
8/29/2025
Ulises was very helpful. He provides meaningful updates and has a friendly while still professional manner.
Christine N.
5 out of 5
8/28/2025
She was very nice
Yecenia J.
5 out of 5
8/28/2025
Great service. Done in a timely manner.
David C.
5 out of 5
8/28/2025
Excellent service thank you, I will definitely be returning soon for my next service !
Maria O.
5 out of 5
8/28/2025
Thank you
Gilda G.
4 out of 5
8/28/2025
Ulysses was very pleasant and friendly along with supportive to explaining all services and warranty policies. My vehicle was treated with great respect thank you, Gilda
Anthony C.
5 out of 5
8/28/2025
Carlos was the best advisor
Erick M.
4 out of 5
8/27/2025
The tint looks amazing on my car and I also appreciate the wash before they got to work on my vehicle.
Nancy H.
5 out of 5
8/27/2025
Bravo to Angels. She handled my car situation very well.
Destiny T.
5 out of 5
8/27/2025
Carlos had excellent customer service qualities. He deserves recognition from his manager for his impeccable communication, people skills and overall knowledge of the job. Thank you for making my service easy and efficient.

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