Service Center

Real Reviews From Verified Customers

Rafael G.
2 out of 5
9/21/2025
I’m extremely disappointed and angry with my experience at your service center. You quoted me nearly $4,000 for A/C repairs, claiming my compressor, condenser, and evaporator all needed replacement because of ‘stains.’ That’s absurd. I went to an independent shop right after, and all that was needed was a simple recharge. They charged me $345, found no leaks, and now my A/C is working perfectly. What you tried to do was a blatant upsell and a rip-off. Instead of being honest and helping a customer, you tried to take advantage of me and scare me into paying thousands of dollars for work I didn’t need. This is dishonest, unethical, and completely unacceptable. I will never bring my car back here, and I will warn others to avoid your service department at all costs.
Brian B.
4 out of 5
9/21/2025
AMAMZING 10/10
Guillermo R.
3 out of 5
9/21/2025
No comment
Christine S.
4 out of 5
9/21/2025
This is my first Honda purchase with Diamond Valley location and using the service department. Jesse was helpful, didn’t try to upsell anything that wasn’t needed and my car was done in half the time that it was promised! Thanks so much!
Sean P.
4 out of 5
9/21/2025
Straight and to the point.
Jeffrey R.
5 out of 5
9/20/2025
Everyone is always helpful. Thank you
Steven H.
4 out of 5
9/20/2025
She does her job very well
Jamie J.
5 out of 5
9/20/2025
I absolutely loved Martine she is absolutely amazing and needs a promotion ????
Wanda K.
2 out of 5
9/20/2025
I purchased my 2016 from Diamond Valley with the understanding of not having to pay for oil changes as long as I owed my vehicle and imagine my surprise when I went to have my previous service and I to pay full price. The only reason I continue to come to your location is because of my service record.
Carolina K.
5 out of 5
9/20/2025
Great customer service and accurate and fast.. we never had a fast service under two hours. We really appreciate. Thank you. And we will always come to diamond Valley Honda.
Paz V.
2 out of 5
9/19/2025
Waste of a day borrowed a car from a friend to leave my civic to get worked on Got the car back from Honda with the same exact issues Nothing was apparently done
Jeffrey R.
5 out of 5
9/19/2025
Always get great customer service every visit. Thank you.
Francisco G.
1 out of 5
9/18/2025
I had an appointment at noon and I still need to wait till 5pm. Was here for a recall but I guess your mechanics don’t get paid for the labor.
Diane D.
5 out of 5
9/18/2025
Thanks for for the help!
Vanessa R.
1 out of 5
9/18/2025
My car still is haveing electric issues
Diana C.
5 out of 5
9/17/2025
Thanks
Brian E.
5 out of 5
9/17/2025
Martine was very diligent on informing the repair status of my car
Briana W.
5 out of 5
9/17/2025
Thanks Jessie for all your help! Fast friendly service with a smile. Lori the shuttle driver was also nice.
Esperanza G.
5 out of 5
9/17/2025
Courteous, on-time service.
Robert And.
5 out of 5
9/17/2025
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