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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8599 reviews 72%
4 star 1528 reviews 13%
3 star 321 reviews 3%
2 star 747 reviews 6%
1 star 792 reviews 7%
Review Us
Terri B.
5 out of 5
6/26/2026
Martine has always been very professional with me. If she doesn’t know the answer to something she will do her best to get it for me. She is a true asset to Diamond Valley Honda.
William T.
5 out of 5
6/26/2026
Very informative and courteous.
Sharon B.
5 out of 5
6/26/2026
Service advisor was excellent
Enrique E.
4 out of 5
6/25/2026
It was my first time at this location. Joel made me feel like I have been going for years. His friendly smile and attentiveness made me realize that this location is my new favorite place for oil changes and service on my Ridgeline.
Hollis R.
5 out of 5
6/25/2026
I've always had very good service at Diamond valley Honda. Joel was very helpful and explained everything being done to my car. Very friendly!
Gerald W.
5 out of 5
6/24/2026
Everyone on your team is professional and customer oriented.
Randy B.
4 out of 5
6/24/2026
Very nice, and listened to what I had to say.
Miranda V.
5 out of 5
6/24/2026
Miguel provided great service and was extremely helpful!
Peverlon H.
5 out of 5
6/23/2026
Thanks for helping us with our problem. I feel much better about our relationship with your company.
Lawrence E.
5 out of 5
6/23/2026
NA
Stacey H.
2 out of 5
6/23/2026
You told me I would receive free oil changes for life when I purchased my CR-V, but apparently that’s not the case. The next time I come in for an oil change, I’m being told I need to pay $135 plus tax to replace my cabin air filter in order to qualify for my “free” oil change. The problem is that I know how to replace a cabin air filter myself. It takes about five minutes and costs around $10 for the part. I simply cannot justify paying $135 plus tax for something so simple. If that’s what’s required to receive a “free” oil change, then you can keep your free oil changes. Thanks for the customer service.
Frances B.
5 out of 5
6/23/2026
No comment
Benjamin G.
2 out of 5
6/23/2026
Service agent attempted to persuade that the service provided was a "favor" when it actually was included in contract.
Willie E.
4 out of 5
6/22/2026
Mr. Eder Flores was the associate I worked with. Having to return my vehicle because the issue was not initially resolved, he was very receptive to my concerns and listened to what my issues were. He had another technician inspect my vehicle who quickly diagnosed the issues and made the repairs to my satisfaction. The costs of repairs along with a video of explaining the repairs were great and easily understood with no surprises and studiously applied my military discount. Mr. Flores should be commended for his exceptional service and understanding my needs and concerns to repair my vehicle.
Sage K.
2 out of 5
6/21/2026
I'm slightly confused. The inspection thing I was sent, said that cabin air filter and engine air filter required replacement, and that such had been done. I thought I signed off on it, and was ready to pay, but there were zero charges. I went back and looked at the form I'd clicked and signed. Given that the "Agree" or "Decline" options were part of a pay over time window, I went with the maybe later option - thinking I was declining the pay over time option in that window - not the service itself, even though I had not received any notification saying it was due.
Nancy G.
5 out of 5
6/20/2026
Since my 1st service ended very fast, I had my baby asleep so might as well get the other services I was recommended He was very nice and knowledgeable
Nancy G.
5 out of 5
6/20/2026
I had a long wait time but I was super impressed on how fast it ended up being my service, very helpful, knowledgeable and kind words of Eder More people should follow his example
Lynne F.
5 out of 5
6/20/2026
Excellent service.
Dakota S.
5 out of 5
6/20/2026
Brandon was awesome! Very happy with my experience today.
Stephanie R.
4 out of 5
6/20/2026
Very pleased with the service I received and really like the window tint.

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