Diamond Valley Honda Auto Repair Service

Quick and very satisfactory! Thank you for the car wash also!

Took my car into diamond valley Honda for a recall notice on my car. Miguel was super helpful and informative with details about what would be done to my car and how long to expect it to be in the shop. I look forward to taking my car here for everything related to my Honda.

Happy everything was great!

Everyone was thought, thorough and prompt. Thank you everyone.

I had an appointment yesterday 11/12/2025 and the representative helping me was great. However the lady next to her was so rude and complaining about the quote they gave me. She kept giving me dirty looks and was just an awful employee! Today 11/13/2025 my service was great again by the representative that attended me. However that same lady/ your employee that was there yesterday. Today again was giving me dirty looks. Very unprofessional and I don’t know what her problem is. You guys need to talk to your employees about how to be professional and work is not a place for them to be ghetto sorry to put it that way! If they have issues they need to keep their problems to themselves or at their house! I am a tribal member and we bring a lot of business to these dealerships. We weren’t going to buy a car from you guys because of how rude that employee was but you guys helped me out on the service and I was very satisfied. I did send a family tribal member to your dealership and they purchased a vehicle from your dealership. Please keep an eye on your employees. If this continues it may cost you sales because no one wants to purchase vehicles from a company that treats you unwelcome and is very unprofessional.Would you refer a family member or friend to a dealership or place that didn’t treat you well?

Then going to Honda for 40 years I'm so mad I'll never go back there or buy a new car there.

Customer service was awesome thank u so much

No comments

Service experience was great.

Great service all

She did a great job in taking care of the situation. Great customer service! Thank you ????

It would have been helpful if he had reviewed the inspection report with me and provided the cost for the recommended service as I would have had it done today. Also I think there is a sign that I was entitled to a discount if the inspection report wasn’t reviewed with me and I didn’t receive the discount. He gave me the keys to another customer’s vehicle as the technician had mine.

Miguel is a very knowledgeable man we've nothing but good things to say thank you guys we really appreciate you guys tks

Thanks prompt service.

Perfect service

Fast and great service

Brandon took care of me i was in and out very pleasant customer service thank you Brandon

I found a piece of my car in my trunk. What the hell?

Did not know the car would not lock if I left the keys in the car. No need for my panic.

Pia Guiao Was very helpful with any questions that i had