Taylor is amazing. She makes everyone feel welcome and is patient with explaining all the services!!
Very happy. We will put out a great word to all. Thanks????????
Excellent customer service from beginning to end.
I love Phil Meader Toyota!
I asked them to do one simple request of having my mileage sticker for an oil change reflect 3000 miles not 5000 and they didn’t do that and I had to go back in and ask for a new one. They did a multi point inspection in which they said I needed brakes, which I know I don’t, but in said inspection they also didn’t grease the drive train as is standard with this service. Overall they weee dismissive and difficult to talk to ( also to find they we’re never any where I could find them) like it’s so stereotypical dealership bull **** it’s insane
My Sienna van door has not been opening or closing smoothly for most of the time we have owned it so I requested it be checked out while the vehicle was in for a recall repair. Unfortunately, a couple months ago we used a car topper for spring break, which the door was also touching when opening and rubbed some paint off. I’m now being told that was an impact that caused the door to become misaligned. And I’m now at a he said, she said situation for the timing of the paint rubs despite the significant metal wear on the door latch system, and the door not opening/closing properly for over a year. Really haven’t needed warranty work from Toyota very much, but when I have, they were not there for me. Very frustrating!
The team was nice. They let me move my 10,000 mile checkup for my 5,000 mile service so I could get my oil changed. The manual recommends getting the oil changed at 5,000 miles, so I was happy with experience at the service center today.
I always enjoy working with the service team. Kim and Jamal are very helpful and personable. I enjoy seeing them. George the shuttle guy is great too. No one want to need repairs, but it's always good to see them.
Tony always has the best customer service. I couldn’t ask for a better experience.
The servicing went well ($200 in costs), but I was promised a car wash and was not given one upon picking up my car. Other than that, I have no complaints.
Thank you for shuttling me around while my truck was being serviced. Great customer service by everyone I interacted with!!
Every time I've been to pill meter Toyota they've messed up something.. they always say they're going to wash my truck and they never do. Today they were supposed to flush my transmission they only changed the oil so it messed up the whole schedule to pick me up from work and we had to wait extra longer to get the transmission done these guys are not very professional
Timely, friendly, good work, etc. Very good experienxe.
The customer service is beyond great!
I've been their twice in 4 years they are are great great
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