Jamal is hands down one of the most kind and genuine people I’ve ever met at a dealership, and well, in general in life. We have had our car for a few years now, come in every now and then for service and Jamal remembers life events happening, my name, and so much more. Easy to talk to, quick to help, and highly dependable. He is a reason that i will keep coming back to Toyota, specifically to the Phil Meador dealership. Having someone work for you like Jamal, means it’s a place i can trust and will continue to rely on. thank you, Jamal!
Tony is amazing and was really helpful. I appreciated him and his help.
Tony was very good. He listened to everything I told him. He explained what they did and told me to come back if I had any other concerns. Thank you
My vehicle was brought in 10 minutes earlier than my scheduled appointment. All of the maintenance repairs were brought to my attention prior to being performed. And the expectation was met and exceeded by not only the desk staff, but by the technicians who performed the work. Thank you.
I brought my car in for service spent over $1000 just to find out that the service never happened even though my car was at the dealership for over five hours.
Brought my car in a second time to get the service actually done and was told my car would be priority and the service still took over five hours. Communication was very poor and not sure that I trust my vehicles getting serviced here anymore.
The day I called they were able to schedule me the same day. Emilie checked me in and out and went over the invoice with me.
Coutius and promt service.
Came in for an oil change and tire rotation after 2 hours of waiting my truck was finally done and then they tell me that they were unable to rotate the tires due to the lug nut being damaged.
My appointment went great. Everyone it was very courteous.
Tony was extremely helpful and George gave me a ride home, it was a great experience
Jamal is amazing and I keep coming back because of his excellent customer service!
Concerned on why I got given a 20'000 mile last free oil change when im below 10'000 miles, I'll have to re-read the contract to confirm everything again though. Im unsure if it was a mistake or I just forgot part of the contract. Otherwise im very satisfied, everyone was professional and they did a great job. Thank you.
Really should’ve told me u couldnt fix it before charging me to do diagnostics. I was told it needed done when I did my last oil change. Nobody told me u guys couldn’t do it. Now u tell me u can’t after charging me 175$ for diagnose. I would’ve just gone to the place in Blackfoot if I was told that first. Not happy at all
Jamal was my point of communication today and he was great! I always have a really good experience with this dealership.
No problem. I appreciate the service.
After the oil change, I went to clean inside of my vehicle. When I opened the passenger side door the clip door that goes to my cabin filter was on the side of the seat. The oil change tech didn't put it back on. This showed me the lack care to my vehicle. This could have gotten lost or broken and I would have been responsible to buy a new one. You guys are professionals and this shouldnt have happened. Another issue happened last year, after had oil change, You guys didn't screw down the engine filter top back on. Made my car have weird noises. I had it looked at. And I was told that the engine filter cover wasn't screwed back on. Apparently this is an issue from a big company. Shouldn't be happening.
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