Very polite and had my car serviced in a good time.
Best car service I’ve ever had bar nine !
Every employee is great to work with! Thanks for the customer service you provide!
Waiting to hear back from the referral to the Toyota service center on my service ticket.
Before I left I noticed the tire pressure light on, went in to talk to someone about it and they said it was probably the sensor and they could schedule a test. As soon as I left I went to get gas and thought my tire looked low so I immediately checked the pressure on all tires and they were all low but one on air. My tire pressure sensor light went off instantly. This was directly after getting a full survive oil change and tire rotation. Less than 5 minutes of leaving the Toyota service department. I also had to take one hubcap off to even get the air hose on because the hub cap was to close to where you connect the hose. Not the happiest on the service, Taylor was amazing though!
I don't know who Tony is.....but the truck is definitely "steering correctly now"....
Good team effort...Kim was able to get me rescheduled quickly..as I had a trip I had to take.....and after i arrived Taylor ushered me through the doors and got the truck checked in...
The she showed me where George keeps the chocolate chip cookies.......and George and I entertained each other quite well....lol
Great team work...
Thanks Meador Team...
Mike
Love waiting to be helped while watching multiple people stare at their phones. At drop off and pick up. Never got a readout on my service.Still looking through the text. Dont text me hand it to me and tell me what uou did. Left my in cab air cover on the floor.
Love the staff! Always willing t0o gelp.out. Great Job!
The folks I dealt with were kind, friendly and professional.
Kim was very professional and addressed my concerns promptly. I would recommend Kim to anyone as a service professional.
However, service technicians made a mess in my car and did not relay it to me. I found the situation and relayed it to Kim who went out of his way to reconcile the situation after hours. My personal belongings and documents were ruined, and had I not said anything, I don’t think anyone would have openly admitted to the wrongdoing.
The electronic notification system was not completely explained to me and I did not see the place to approve the suggested item so ai responded to the message. I felt like Emily was annoyed by it all. She was not super friendly like Taylor always is! I figured it out and should be fine using it next time.
I would have been more satisfied if someone had called me on Monday to say the part had not come on. As it was, I had to call to find out my auto's status. More communication with the customer is what I feel is needed. Customer satisfaction is paramount to repeat business.
The man that checked me in was wonderful. He walked me through all the options regarding my concerns for my brakes and ultimately helped me pick the best choice for inspection. The mechanic went over everything they did and explained the suggested service in detail.
Jamal was friendly and very communicative. Awesome service
Thanks for your help today.
I recommend you guys to all I know.
Very efficient, very pleasant, very knowledgeable. All around great experience. Thank you
Thank you so much. Good job as usual.
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