Quick and satisfying job.
Came in at 700am was told 2 hrs I had to request information on the repair
At 935 since I was not advised by anyone at that point. Left at 11 respect your customers time.
Great job felt welcome and taken care of thank you Jay from Bay Ridge. Honda
I am waiting for a answer from you why am i coming back for the 3 time for the same problem please answer
Haobin was informative and explained everything to me about my car.
Edwin always provides excellent service.
He was very professional and helpful in expediting my requested services to my vehicle and he should be recognized by his supervisor for a job well done!
I am completely satisfied with Mr. J Poland’s entire service
I had a great experience with Jay Polanco. Very respectful and answer all my questions. Thank you.
Love the step at Bay ridge Honda Great service great people
Haobin Li was very professional and listened to my concerns and addressed them. He explained anything I asked and was very patient with me. I would like him to always be the advisor who services me.
Terrible customer service and communication. We are completely understanding of products being on back order but to not even be informed of that is unacceptable. Sabina told us multiple times that our car would be ready on a certain day, that day came and no response or update. Then when we would call for an update it would go to voicemail with no call backs for days. The longest we went without a return call was 5-7days. That’s just unacceptable. Geico shouldn’t have even paid the additional labor fees due to this atrocious communication. We will not be returning any time soon
1y service adviser was a bit rude and Kurt. I asked him for a service repor vhich he said was sent to me and it wasn't. Still making a request for it. He needs more educating in the way of talking to people.
And when my car was returned to me, the glove compartment was removed and on the floor of the car.
It was not a good experience at all and will write a public review and rethink using your service dept. again.
Jay was very helpful and friendly, great staff at Bay Ridge Honda!
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