William was great and fast! I appreciate him being so knowledgeable about the vehicle.
John never disappoints! He is knowledgeable and knows exactly how to handle my old Toyota. I am every pleased with the maintenance service each ytime I bring my car there.
John is always helpful. You need to be sure that all your service advisors are just as helpful
I was waiting for my truck over 2 1/2 . I had to go find my advisor William and I noticed he was with a customer in his office so I didn't want to interrupt and wait about 30 minutes for him to finish with that customer. When I walk in to his office I noticed 3 files of cars that had already been serviced including mines. So that means I waited 30 plus the amount of time my file was sitting in William office when my car was already done long time ago. Please don't let your customer wait till the advisor finds time to turn in those files to the system to be call that your car is ready. No wonder we wait for ever for out vehicles. I've been going to this dealership sin i bought my truck in 2017.
I am very satisfied with John
Excellent service.
Thank you.
Alida F
William is the best!!!! Always goes above and beyond(:
I am completely satisfied with the service and attention I received from John. He took the time to explain what the issue was gave me an estimate and the time frame for the repair. Since it was late afternoon my car was held overnight but John arranged a replacement rental car. I appreciate everything that was done.
As always John agahan provided me awesome exceptional and excellent service highly recommend Toyota gardena location...
Thank you for the wonderful job. John has been trustworthy & professional. And he has done reliable & dependable job again.
John adds tremendous value to South Bay Toyota. If a John was not there I would not do business there at all!
John is an asset to your company. Thank you
John is the best as always. Great service and always a pleasurable experience. Today, I had about 6 workers who walked by me say hello to me. That type of kindness goes a long way. Thanks.
Really good service tanks see next time
I not interested to buy a new car.
John is the reason I get my car serviced at South Bay Toyota.
He has been my service advisor for years. He’s honest, helpful and explains what service I need..
In the end, the navigation system still isn’t working, and all I ended up paying for was the diagnostic fee. This was very disappointing.
He provided outstanding customer service.
John is the best highly satisfied with the service Thank you
Everything went smoothly.
The staff was friendly and professional.
I’m satisfied with the service. Thank you.
When my rear passenger panel was painted, there were a couple small bumps left behind which are noticeable to the naked eye
Mr. Gomez was very helpful in assisting me with my car. He was very professional and very courteous. I was very pleased with his assistance.
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