I appreciated John’s help and explanations on service procedures.
Alfredo is always pleasant, good attitude, and patient. He goes over what my car needs in detail.
John was very professional
Angel did a very good job of addressing the items that concerned me. He did identify a couple of services that he thought would be beneficial but I declined them. He kept me informed o grampa getting to n the progress of my vehicle's service and had it ready earlier than originally getting to granddaughter's softball game on time. Thank you!estimated. This was very beneficial in
Edward did a wonderful job. He provided a pleasant experience during my appointment today.
John Agahan is awesome!!
Fantastic customer service.
Angel was polite and professional and paid attention to details.
william and his team have always been terrific and why i always return for servicing
christopher was a great service advisor i would recommend everyone to go to him top tier person
John did an outstanding job helping us with our needs.
His very good staff.
I would like to give him five stars.
William was great, no problem with him at all. However, the scheduled main took about 2 hours more than expected. Which happens, I get that. But everyone working there doesn’t seem to care that the customers want to get their vehicles and get home. They all are just walking slowly, talking to colleagues, like there isn’t a care in the world. And the customers are stuck wasting their time waiting. Even when the guy finally brought my car out, he stopped on the way to talk to a salesman , right in front of me, while I was waiting. Completely unacceptable!! Please train your staff to value your customers, and even if there are delays, to try harder to get customers out as soon as possible!!!
Edward is very attentive and patient.
I've written before that Jorge is the ONLY reason I service my car at Southbay Toyota. Thank you, again, Jorge!
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