Service Center

Real Reviews From Verified Customers

Romel M.
5 out of 5
5/28/2026
Always excellent service from John
Masood K.
5 out of 5
5/28/2026
Your finance manager, super cool because of him, I able to get ca. Thanks to him an his team. Masood
Joseph D.
1 out of 5
5/27/2026
When placing things back in my vehicle care was not taken and there was a spill leaving my car smelling now.
Cheryl M.
1 out of 5
5/27/2026
My car ended up needing more work than what was estimated. I really think some sort of loyalty discount should be applied. I still need more work done on my car. There must be some sure of offer or incentive.
Saul M.
5 out of 5
5/27/2026
Exelent cervice thank you.
Mandip S.
5 out of 5
5/27/2026
John Agrhan is always supportive friendly kind and helpful I've been dealing with him for more than 20 years
Doreen B.
5 out of 5
5/27/2026
Excellent service. Thank you.
Craig K.
5 out of 5
5/27/2026
Is a very helpful person
Bernardino C.
2 out of 5
5/27/2026
Always very nice service but today I was waiting 5 hours
Benjamin O.
5 out of 5
5/27/2026
Jay was nice, friendly, and very informative.
Theodore S.
1 out of 5
5/27/2026
My power steering fluid was not filled. It was well below the min line.
Jenifer R.
5 out of 5
5/27/2026
The staff was friendly especially Christopher he made sure ever question I asked about my car was answered.????
Priscilla R.
5 out of 5
5/27/2026
South bay Toyota the best!
Kevin M.
4 out of 5
5/27/2026
Very professional and trustworthy. Does not try to upsell or use overly technical language.
Francisco T.
4 out of 5
5/25/2026
Thank you, Eric the only thing can you update the name Silvia Cruz in the future Because the name appears on the bill is a previous owner of this vehicle. We just got this vehicle two months ago. Other than that, thank you for helping me get the car as soon as possible
Anne A.
1 out of 5
5/25/2026
I don’t like the grinding noise I still hear when the car is turned off, tho Angel explained it’s normal for this year Prius model. Paperwork talked about a floor mat instead of the seat panel that was replaced. I need to come back in for a stale smell that comes out of the vents when I start the car. When is a good time?
Michael O.
1 out of 5
5/24/2026
I was there Friday at 7:25 for a 7:30 appointment to change the oil & filter on my Highlander. I did not leave SB Toyota until 10:40 ...3 hours and 15 for an oil change. Horrible! I will never go back to SB Toyota again for servicing.
Ruben R.
4 out of 5
5/24/2026
Very Professional they make you come back..
James G.
5 out of 5
5/24/2026
Fast servicei in and out good price????????
Robin G.
2 out of 5
5/24/2026
Alfredo is great! I came back after a full service for a tire to be replaced. He was in contact with me the whole time and took care of me while I was at the service department, but what I am unhappy with is the amount of time it took to put the car in and change a tire. I was there for almost an hour and a half when it takes five minutes to change a tire. I had an early appointment and I was number 13 in line. They should figure out a better scenario for when people have quick in and out situations

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