Appreciate you John Agahan & So Bay Toyota Staff
Gracias Don Ángel por su asistencia!! muy buen servicio.
A. Martinez and Damien were very helpful. They are professional in their job. Always satisfied with them. T. P.
Thank you John for helping me service my car and make sure its safe to drive.
John is a terrific advisor who understands the automotive industry, is honest, diligent, and sincere in his dealings, and looks out for his clients. I always recommend him and will continue to do so.
This is the second time servicing my car at this location. My first problem is not with the advisor, it's with the employee that brings my car to the front after service is finished. When I give him the paperwork to get the car, the papers are neat and uncrumpled. When I get the car, he gives me back the paperwork half crumpled up. I don't know what possible reason why he does this but it's unprofessional. He did the exact same thing the last time I was there. Also, the wait time to complete the service was very long for just minor service. Finally, I didn't appreciate the courtesy provided at this dealership. They offer shuttle dropoff but no pickup. No complimentary car wash. And the fee just for a mechanic to diagnose a problem seems too high. I will be looking elsewhere to resolve the ongoing issues.
Professional, attentive to detail, personable.
I appreciate the service it was really good during business with you.
Excellent communication and service. I never go anywhere else!
There was minor hiccup with the authorization of services however Erik made it right. I appreciated how he understood my concern. Thank you so much.
John Agahan has been my trusted service advisor @ South Bay Toyota for several years. His professional & personal, friendly level of service has made my every service visit a very pleasant and valued customer experience! John has my Five Star rating ⭐️⭐️⭐️⭐️⭐️ P.Sato, Customer
John is the best ????. He deserves an award
Great quality customer service
John was helpful with numerous updates and empathic regarding my family needs which required travel out of state.
I want to say Thank you. You all have taken care of my car for 10.5 years. The service you provide is outstanding. From the guys who get the vitals on the car, John who explains every thing so I can understand. The gentleman who drives the shuttle and the young ladies who help at the front desk. Everyone is friendly, kind and seem happy in their work. Such positivity comes from people who clearly like their jobs. Oh and least I forget the mechanics who I never see but always return my car in excellent condition. Thank you all and keep doing what you do so well.
There was a bubble left on my right front window, although small. Not good
John is amazing as always!
Social