Always helpful,kind,patient.
I appreciated the warm reception.
John Agahan gives awesome service. He explain everything to you. He keeps you updated. Need more people like John.
Over the years John has always been excellent!!! And I appreciate him!????
Best Dealership in town !!!
John Agahan is a true professional and the best service rep! 10/10
Jorge Noble and staff were great!
appreciate the apology for the long wait to check in. Next time I’ll make appointment or come in earlier
My appt was at 11:30am and my car was not done until a little after 4:30pm. Won’t be going on a Saturday anymore. The advisor was very helpful and no complaints about the service he provided. During the week it takes about two hours, so my dissatisfaction is more how long it took. Also a wheel lock was broken during my service, however, the advisor stated that Toyota would replace it. So that’s pending. Will be back, however on a weekday only for my next service.
I am happy with the service a receive today. My car was ready by the time they told me. Thanks!
The wait time to retrieve my vehicle from the service area was not actually very long; however, I must specifically highlight the excellent work of your employee, Angel Maldonado—particularly his manner of explaining the process and the specific steps to be performed during the service on my 2026 Toyota Camry Hybrid. I was thoroughly satisfied with Mr. Angel Maldonado’s charisma, attentiveness, and courtesy. This marks the second time I have brought my car in, and it has been my best experience yet in terms of both quality and service. Congratulations on having such a valuable asset on your team, dedicated to serving us—your customers.
William is always great!!!
Very happy with the professional service that William provided to me.
Very knowledgeable and courteous
Angel Maldonado consistently provides efficient and friendly service. He always provides a fair evaluation of our needs and timely communication. He is a highly appreciated employee of South Bay Toyota
Friendly staff fast service . Southbay Toyota has been my go to location since 2008, love this place . Continue the great work. ????
First timer here at Toyota Southbay. everyone was welcoming and the advisor John was very attentive and helpful. I appreciate the constant communication on the status of my car. He did not give false promises on the pick up time of my car- but instead, He was very prompt.
Thank you for a great experience. You gained a loyal customer. Keep up the good work.
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