After leaving the dealership, one of the parts underneath the car, was loose and
Upon driving home, it started scraping the road. It was not like this at all before the dealership, and I tried to call customer service, and was not helped at all. I am needlessly to say very upset by the lack of care I received on my car.
Thank you John for all the help and wonderful service!
Thank you for making it an easy hassle free experience!
He was kind and explain all the matters in detail. He took care of a customer very well.
Excellent service very helpful and kind I loved it so much
Interaction was a bit brusque. Would have preferred to have a bit more time discussing repair options with the service rep.
Did not go well, once again.
John was very helpful and kept me informed on the service that needed to be done on my vehicle. He has always provided excellent customer service for me.
He explained eveeything to me about the video that was done during the inspection.
Angel was really nice and explained things really well
Muy satisfecha con la atención muy amable servicial y profesional John
La espera fue demasiado llegué a las 10am nomás por un cambio de aceite y me entregaron mi carro a la 1:30pm me tocó esperar en el lugar mucho tiempo solo para eso ????????????
William continues to provide a great service. Excellent communication from South Bay Toyota as well.
Although I was shocked by the amount I had to pay, William clearly explained why.I will be more aware of spreading the recommended service out more rather than doing it all at the same time.
Great service and definitely recommend!
I genuinely appreciate Alfredo Martinez’s prompt phone call after I leave the dealership, asking if I have any further questions about the car. Additionally, I had a concern about a recall, as the car’s lights and panel have been randomly turning on and off.
Alfredo explained the reason and I agreed with him.
He is a good person and excellent customer service.
John provided great communication and service. He informed me of the service to be done, kept me abreast of the status, rescheduled a future appointment, and delivered the completed service on-time.
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