John is the best, makes my experience great every time I come in to service my car. Very knowledgeable and great customer service.
John provided excellent service! Highly recommend
Estoy total MENTE INSASTIFECHO POR QUE AMI AUTO NO LE ISIERON L ROTACIÓN DE LAS LLANTAS Y ESO ESTA INCLUIDO SABRA DIOS SI EN BERDA LE ASEN TODO LO QUE UNO PAGA
The shop used my wheel lock key but did not return it.
The inspection report that was submitted was a little bit confusing.
Wait time was much to long for having an appointment
William B. Is simply the Best!!!
My mileage was not inputted accurately when I was checked in.
Thank you for your professionalism.
About four months aga I changed the front pads in my Rav 4 a month later I complained about a noise in the front brakes and the rear breaks I bring the car to the your dealer South Bay Toyota and the mechanic fix the rear breaks but did nothing in the front brakes and the noise continues.
Today 04/25/26 I bring my Rav 4 for an oil change and after 4 1/2 hours waiting I was informed that the car needs new brake pads and new rotors the price was $750 for new pads and rotors. I was informed that the rotors were damaged after the new pads were installed
Thanks, car did feel better driving home, noticed that my fuel gauge needle did not move left direction to empty. I am telling the truth, distanc bue is felt when you Maxed at a certain pplace, but you know you covered more distance.
The problem in my car,wasn't fixit..
I switched from DCH Toyota to South Bay Toyota because I was in search for a friendlier and honest and less pressure in making decisions on which additional service is required versus boosting their service financial numbers.
Thanks so far and hoping service and environment only gets better.
Muy buena atención y recomendaciones de lo que mi carro necesitaba gracias
John was so polite and welcoming.
John Agahan is the best customer service manager i have met in along time.very professional and easy to talk to.
John Agahan is the very best there is and I am fiercely loyal to him. I don’t let anyone else deal with my car.
John,
Thank you for your help.
Great advisor / great service keep it up.
Complete satisfaction
He was very pleasant, down to earth, and help explain certain things about my car that other service providers haven’t done . i’ve been coming here for a long time and i felt comfortable asking him questions.
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