William has always been very professional. He listens and he advises. I appreciate his honesty and integrity. Thank you
I waited over two hours and finally asking my Service Advisor for an update for completion. Then my vehicle was ready. Also, I ask d for a remote battery which was not provided.
Angel’s level of customer service is truly above and beyond. I haven’t experienced this kind of excellent service in a long time. Angel is such a bright individual and very respectful, thorough, and patient. The step-by-step approach made everything easy to understand, and every detail was clearly explained.
Thank you for getting my 2015 Tacoma right and going for another 10years . Honesty is key and you gain me as a customer for a lifetime thank to Angel .
John Agahan has always been above and beyond serving customers. He knows his stuff. He’s a true asset to your organization.
The best service I’ve received from South Bay Toyota so far. Thank you!
I like Toyota because his mechanic work is really fast
Alfredo Martinez and South Bay Toyota team provide me with excellent care and service. I have had my car serviced there for about 9 years and will continue to do so.
Jorge Noble has often assisted me with my service appointments. He has always been friendly, thoughtful, helpful and considerate. It’s always a pleasure meeting with Jorge Noble to help me with my service needs.
Angel is a fantastic service writer and I appreciate his openness to suggest service options to keep our cars in the best shape possible.
The advisor was great, no issues. My issue is with the shop itself . I came in to exchange 2 tires, one because it popped and the other because it was already older. I asked specifically for my other tire to be give back to me which it was left in my trunk . However upon actually inspecting the tire I noticed it was damaged by force from the looks of it. Whoever replaced my tire wasn’t careful and now this tire can’t be used. So I’m not happy at all the tire was perfectly fine and was intended to be kept as an emergency . first time there with non intentions of coming back. Do better.
William Bermudez was professional and polite. I still have more repairs and I will come back to get my repairs done at Toyota in Gardena CA.
Service advisor and technician are great.
I don’t know where the cashier was, but when car was ready, took almost 30 min from when car was done to checking out and driving out of the lot. Usually very efficient and pleasant experience bringing car in. Maybe short staffed today?
I waited extra 30 min to get my keys . I asked to call wife instead of my number. Monica provided her number to be called but unfortunately the front desk failed to do so.
Very, very pleased with Jorge's professionalism and help.
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