Service Center

Real Reviews From Verified Customers

Karsten T.
5 out of 5
6/19/2026
N/A
Francisca P.
1 out of 5
6/19/2026
Something is wrong
Jorge M.
4 out of 5
6/19/2026
Strong agreement with the service
Wendy A.
4 out of 5
6/19/2026
Edward and the whole team were very friendly and helpful. I didn’t have to wait longer than what was expected despite being a busy day. Edward was great! I will definitely be back to this dealer.
Elvia S.
5 out of 5
6/19/2026
Thank you George!
Arjay A.
5 out of 5
6/19/2026
Chris was amazing. Listened and showed genuine concern and took steps to certify the repairs. I'll never go back to Fletcher!
Maria J.
5 out of 5
6/19/2026
William Bermudez did an excellent job . Thank you South Bay Toyota !
Kgen J.
4 out of 5
6/19/2026
Really happy with the full service and multi-point inspection on my car. The team were thorough, professional, and had everything done in good time. It’s reassuring to know my car has been properly checked over and is in great shape. Would definitely recommend and will be returning for future services. William is very kind, patient, and knowledgeable. He has earned my trust.
Vivian D.
4 out of 5
6/18/2026
I’ve been bringing my car for Toyota Care maintenance for years and William is my go to guy. He is knowledgeable and professional. It’s also nice to see a familiar face.
Ronald R.
5 out of 5
6/18/2026
Keep up the good work
Jimbo Y.
5 out of 5
6/18/2026
Jay and manager Navy are super great very satisfied after all the mess I had happened. Thank you so much very appreciated.
Mary L.
5 out of 5
6/18/2026
John is an employee who cares about the customer’s needs and concerns for their auto service. Very professional and knowledgable about his job! He is a great asset to the company!
Takahiro N.
2 out of 5
6/17/2026
I always have maintenance at Southbay Toyota for years. This time i waited more than 30min to check in even though i arrived 10min before the appointment time. Behind my cars were served for checking in, unless i ask Toyota people for checking in my car, I needed to wait more.. Hope this would be the first and last experience and expect Southbay Toyota improve serving maintenance. Thank you.
Stephanie M.
5 out of 5
6/17/2026
John is the best!
Jeanett P.
4 out of 5
6/17/2026
Jorge Noble is an excellent Service Agent. ????????????????????????????????????????????
Nkoli O.
5 out of 5
6/17/2026
Very Happy with services received. John is awesome.
George O.
5 out of 5
6/17/2026
John and the mechanics are always professionals and knowledgeable and keeping me up-to-date with my maintenance and repairs.
Claire O.
4 out of 5
6/17/2026
John Agahan has been my go to for every car I have had. (I have only had two, but purposefully bought a Toyota the second time to ensure I am with John) He makes me feel at ease leaving my car with him, and goes above and beyond with my service. I am encouraging everyone that has a Toyota to go to John, including my husband on his next vehicle. He is truly the best and most welcoming individual. John is my guy and I appreciate all the work him and the team do for me and my family!
Joseph K.
5 out of 5
6/17/2026
A little longer than usual; other than that, job well done.
Margarita A.
5 out of 5
6/17/2026
Thank you for the excellent service.

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