Overall the wait time I didn’t like even though I had an appointment
John is a great service advisor. Easy to talk with, knowledgeable, responsive.
Chris was welcoming and efficient. He listened well and my car was ready within the estimated time. Excellent customer service. Michele W
Jorge is and always has been my preferred service rep for over 10 years.
Vehicle service was performed in a timely manner. I also appreciate the shuttle service.
I have been coming to your dealer for the past nine years. John Agahan always provides excellent service. He communicates very well exactly what’s going to take place . It makes me feel very comfortable. I feel that he goes out of his way to take care of the customer and that’s hard to find. Thank you, South and thank you, John
When they said the service was complete it took a while for me to get my vehicle and John called me with update after I left.
Excellent service particularly with the turn over time.. Erik set me at ease immediately with the confidence he exuded and how he would take care of everything especially when dealing with the insurance. I felt in good hands.
He is approchable person & helpful.
Jay was very kind, professional and displayed excellent skills and communication with the services they provided today. He explained and demonstrated the process and asked if I had any other concerns or questions.
We are very happy with Erik that we decided to swith 2 other Toyota vehicles from another dealer over to Erik.
I paid 630 and they are not fixed
John is a great service advisor!
I think that John has been doing a good job at keeping my truck running it's best, I always enjoy his feedback on maintaining my truck, I feel he is concerned about my truck like I am.
Vehicle was road tested in battery mode and not engine mode of the plug in hybrid
Alfredo was friendly, went over everything with me in his office and gave me good customer service.
I did not get a clear understanding of when to come pick the vehicle up. I do receive the digital forms for the inspection and service
My service adviser was great but my tires were inflated to 39lbs. This is much higher than recommended.
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