Chris is a great service representative he understands the customers needs and he's always cordial and friendly and he understands the needs of our vehicles both Outback and Forester. Peter B
Chris is the reason I still have a Subaru… his service goes well above and beyond my expectations and continues to be a valuable asset to the Subaru dealership.
Chris was excellent in his service with our Subaru. He represents your company well and we trust him with his knowledge and recommendations.
We enjoy working with him and request him when we bring our Subaru in for service.
Excellent service. I, really, appreciate this dealer’s service department!
Desiree was very helpful, did a nice job.
Very comfortable sharing with Scott. ience Overall, a pleasant experience.
Really appreciate how friendly and professional Chris is and really depend on him and his crew. Thanks so much for all you do !
Erik Let's was very professional and courteous. He even called to let me know when my car was done.
Chris was outstanding! He answered all my questions. A great guy’
Everything is perfect. Service is great and quick.
Fast, easy to understand what was going on, Erik was great.
Excellent service advisor. Will gladly work with him again.
Everything went smoothly. No surprises. Customer service great, especially Chris. Love my Subaru.
I am very happy with my service today. Diamond is an excellent service representative.
ERIK IS GREAT. ALWAYS HAPPY TO HAVE HIM SERVE ME.
I WANT TO bring to your attention that the last time I was in with my vehicle I was told by the mechanics I needed a new battery. When I got home I told my husband we looked at the battery and you could see the water was low in the battery. I'm sad that the mechanics don't think outside the box and just noted low battery needs replaced. The battery has a visual to the water cylinders and they could have easily looked at that and notice it was low and maybe replaced it with some distilled water. Instead of trying to sell me a new battery. Anyway other than that I enjoy Michael Holh Subaru and I do put my trust in your mechanic so I hope you can bring this to their attention and maybe they can think outside the box. Because I did have another situation with Michael Hall Honda and because the mechanics only rely on the computer generated report of what's going on they don't think outside the box and deal with the car from a point of reality. Anyway that's my feedback.
Service department is very user friendly! Great personal ????
They were unable to duplicate my issue of my radio changing channels on its own. They said I could bring it in while it was happening but other than that they can’t help me. The channel changing happens intermittently and I would have to stop what I’m doing to drive to the dealership in the hopes the radio will still be changing the channels on its own by the time I get there. Why would I take time out of my very busy schedule to even bring it in to them if there wasn’t an issue I would like to have fixed. I have a bumper to bumper warranty for this very reason.
They also suggested I video the radio changing channels on its own. So I should be videoing my radio while I’m driving?? That is dangerously stupid to do. I am extremely unhappy with this situation! I do a lot of driving and the radio is essentially for it to stay on the channel I want.
Chris was very nice, helpful & professional
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