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Real Reviews From Verified Customers

Service Center Review Summary

5 star 280 reviews 69%
4 star 96 reviews 24%
3 star 12 reviews 3%
2 star 7 reviews 2%
1 star 13 reviews 3%
Review Us
Heather H.
4 out of 5
3/20/2026
Scott McDuffie did an excellent job scheduling my Outback and arranging for a loaner. He kept me informed about the progress of the service and made the day run smoothly.
Sabrina B.
5 out of 5
3/20/2026
Everything was taken care of so smoothly and my experience was best I’ve had so far!! Thanks guys!!
Linda T.
5 out of 5
3/20/2026
Chris was very pleasant to work with. Asked the right questions. And was knowledgeable and great to work with .
Linda L.
5 out of 5
3/19/2026
He was very nice, courteous and pleasant.
Federico G.
4 out of 5
3/19/2026
Scott and team did a great job to get us in and out while making us feel welcomed. I drive from Reno to have service done because the experience I always have with the advisors and mechanics.
James S.
5 out of 5
3/19/2026
Chris is always a pleasure to work with when having are Subaru serviced.
Jeremy F.
5 out of 5
3/19/2026
Thanks!
Ana M.
5 out of 5
3/19/2026
Very satisfied ????
Coralee J.
5 out of 5
3/19/2026
Job well done.
William E.
5 out of 5
3/19/2026
Scott is always the best. Very plesant service.
Sonia S.
5 out of 5
3/19/2026
Erek was very professional and kind.
Jennifer M.
4 out of 5
3/19/2026
Celso is an amazing human and always a wonderful person to work with. He makes me continue using Michael Hohl for all my maintenance needs because I don’t want to work with anyone else even though the Reno Subaru would be easier at times.
Michael P.
1 out of 5
3/18/2026
I had to return to get the tire rotation completed correctly!
Janice T.
5 out of 5
3/18/2026
Felicia is a pleasure. She is friendly, conscientious and fully explained each step in my recent visits.
Margrete S.
5 out of 5
3/18/2026
We love our Outback!
Gary S.
5 out of 5
3/17/2026
No further comments. Chris did an excellent job
W W.
4 out of 5
3/17/2026
Felicia Sommers is an impressively competent individual. She handled a very demanding Monday morning with skill and grace. She is someone I would want on my team, and Michael Hohl Subaru is very lucky to have her on theirs.
Jessica J.
5 out of 5
3/17/2026
Felicia is very very helpful. She goes the extra mile.
Kimberly S.
4 out of 5
3/17/2026
Chris was great! having to wait in line for my appt. wasn't fun. we were told by another employer that you are shortv4 advisers. Otherwise, my vehicle was done really quickly and everyone was really helpful!
Debra T.
5 out of 5
3/17/2026
Felicia Sommers was awesome. Best service experience in my entire life seriously. She is a great asset to Michael Hohl Subaru

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