Daniel was great! He was kind and professional and answered all my questions. Big shout out to him to make my experience with Honda efficient and effortless.
The service was explained well to me as well as the break down. I understand there is a premium to have things done at the dealer but that i guess is my only hurdle with getting serviced at dealer. I did wish there were complementsry vehicles to borrow during service. I just dont typically like the shuttle thing
Paula is a very good and helpful person and worker
I had a coupon for a lower price on an oil change and tire rotation.
She could not use the coupon because I didn’t want my tires rotated. I have a second set of rims and tires I will switch myself.
So I had to pay a higher price because I didn’t want my tire rotated? Ridiculous.
Also I told her about multiple issues with the “brains?” Of the car.
It fails to lock doors sometimes, even when the setting is there, loses the time zone, won’t open the tail gate with the foot movement, charges settings locking doors, unlocking back doors is a comedy show, taking 4-5 tries to get into the back seat. Sometimes the door unlock from the drivers door unlocks everything, sometimes not.
She said the new cars have to much tech.
I actually agree.
Not disappointed so much in the service rep as I am with the vehicle.
I’ve grown to regret the purchase.
My car runs like it's brand new! Thank you!
I appreciate Paula helping with my concerns.
Paula was perfection. Friendly, efficient and informative. Other than paying, a painless experience:-)
Paula goes out of her way to assist even when she doesn’t have to. I will always come back to this dealership because of that.
Experience was good, good service.
Paula provides 5 Star customer service EVERY time!
I am not unsatisfied the service changed the cabin filter. The problem was I came because a mouse got in. I believe it got chopped by the car fan air system and it is still there and still smells. It would have been better if after the filter was changed and the mouse not found to provide an estimate for going in and finding it. Since that didn't happen I will go someplace else for the estimate.
Paula Paulidis is an AWESOME, Service Tech. She was helpful, got my vehicle in for an unexpected flat tire without an appointment, and got me back on the road quickly.
She was very professional and made me feel comfortable.
Fantastic customer service.
I would not take my car for maintenance or repair to anyone else
Paula was great! Very knowledgeable
Daniel is very patient and explain the issue with my Honda very clearly
Service was done quickly and the advisor (Kacie) honored a service discount I found on the Hohl web site while I was being checked in. The credit card surcharge didn't affect my smaller bill today but would be more of a concern for a larger service or repair in the future..
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