Paula is great at what she does, only thing I suggest would be I was alarmed about who would pay for scratches on crew cab door, what she should said let me get back in touch with you , I’ll make appointment for service wright now , which she did.Cody could of said to Paula in advance about scratches, I not trying to blame anyone I know everyone works hard for you , to save you money on your side. I appreciate Cody he worked with me on what I wanted , he listened well . I didn’t get the farm. Scratch’s were there before I bought the Ridgeline , I love the truck, very comfortable, extremely pleased With everything , to me drives like a Cadillac. , Great power. Last not trying to criticize, if this is a supervisor or the owner I ask not to be hard on them , just say next time say something to Paula so she not out of loop.
Thank you, Louis
They didn't find a problem with the car. But Kacie was very nice.
She was very professional.
Katie went the " extra mile" to help me with a issue..it was very kind of her.
Thank you, Kacie, and to your manager for the help you guys gave me. Even though the news of the problems with my 2009 Honda Accord appeared a little bleak at first, it was actually a blessing in disguise. You guys are awesome!!!
Kacie was very professional, kind and helpful. She probably deserves a raise. ????
I was scheduled on 3-2 at 9:30. Kacie called me on Friday 2-27 to reschedule because she was on Monday so we rescheduled for 3-3 at 9:30. I was told it would take 1 1/2 hours but we waited till 12:30 that’s 3 hours later. Then we got the insult of a 3% surcharge of $16.05 which I was never informed. As A regular customer since 2014 where I bought the CRV at your location. Because of this bad service and the insult of a 3% surcharge I am thinking of taking my business elsewhere.
I meant to press Yes!!!!! Paula was great, she made me feel welcomed and helped me feel better about my car stress while recommending the best way to take care of my vehicle.
The service was great. My agent was on top of things the whole time. Thank you
Great service and great people
Best service fast and polite like always thank you very much for all the help . Lia V
Daniel did a great job of explaining the problem with my vehicle and helping me take the next step
Daniel was professenal, helpful, kept me informed and worked to get my car repair finished assp
Paula is very helpful, knowledgeable, and friendly. What more could we need.
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