Hassle free for me I appreciate that and they let me know what was going on. I’ve not had a dealership do so well with service!
Polite technician. Called before arrival and was able to come early. Will use mobile service again.
Jarvis and his team did an awesome job; handling my vehicle with care and sharing information and updates the entire time I was at Ford of Dalton!
Got my truck in and out fast.
Johnnie is very well informed, very professional and courteous. He kept me updated through the entire process of my repair work! 5 stars for Johnnie!
Great service experience!!!! Dont use it as an opportunity to sell me a car. I just wanted service. Ford of Dalton quick lube is Awesome!
Every one was very professional and did a great job. Your valet service is a great service which I appreciate so much. All of the vehicles I have owned came from ford Dalton.
Alex did a greeat job. Unfortunately I was sold a body protection insurance when purchasing the truch that was completely misrepresented by the finance manager. Probably will not be shopping for vehicles here in the future.
Hello Jason. Miss you brother! Hello John. Hope all is well. I don’t want Luis to get in trouble. I like him and think he is in the right position. I just want to be told the truth. About a week ago…I set up the 2016 to be picked up from my workplace for a brake repair. All good. Received a message that it was being picked up at around 830 this morning. Luis called close to that time and confirmed the issue. At 215 I called to make sure the car would be back at my place if employment at 430 when I expected to leave. I was told that it would be there. No problem. At 415 Luis called me to tell me that there was a problem with receiving the parts to fix the car and that it wouldn’t be there by the time I was to leave. He offered to have someone pick me up from my workplace but I got a last minute ride, from a coworker, to FOD. I sat at the quick lane for 30 minutes until it was finished. Luis is a front man. I understand that. But telling the truth of…I really do not know at this point…would allow a customer to make calculated arrangements as opposed to last minute arrangements. All the best!
Luis was great thanks for the excellent service, was done quick and with no hassle.
Dealing with Chris Jones about my truck was great. I don't know the technicians name who actually figured out the problem, but thank you to them. I don't have enough nice things to say about Chris, Clay, the tech, and Ford Of Dalton in general. Top notch.
5 STARS
I brought my truck in to fix squeaky brakes and paid $97 to fix and the brakes squeaked the moment I pulled out
Love the communication. Serviced, fixed an issue and valet service top notch!
Best service department in the tristate area
He was very helpful and courteous
Great service and great people
Always wonderful courteous service
Omar is great! He explained everything in great detail and did his very best to make sure we were pleased with the.
Luis should be upstairs looking down on the showroom.
Professional and efficient.
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