Johnny did a good job keeping me informed on the status of my vehicle.
Noah is awesome in the quick lane,in and out with get service.
Johnny Glover was excellent. He was professional, clear, articulate, and friendly. The job was completed earlier than I had hoped, and he kept me informed.
Exceptional service, as always . ❤️
I have avoided going to other Ford dealerships for service because of the poor treatment and poor reviews. However, the young man that checked me in and out at your Dalton location was condescending and asked a question about my car that was really unrelated. When I responded, he said, something like most people don’t put spacers on unless they plan to install larger tires. “That blew my mind. He then attempted to charge me after I told him I paid online. I told him I had already paid. The other gentleman in the same office area also told him that he had seen the payment in the system, but he still chose to check his computer before trusting me with my key. I believe he needs customer service training, or he might benefit from being moved to a position that doesn’t involve customer interaction.
He arrived early and got right to it. Excellent work.
These young men in quicklane especially Louis always has my back thank you so much to those that care..
Larry
As always very very helpful, knowledgeable, easy to work with and gets the job done quick. Would highly recommend. Thank you and God Bless
Laska G
The service it self was fine but I’m not sure if the tech hit my driver side window with something because now there is a big cut/scratch in my tint that wasn’t there before.
Where som one takes a car for any repairs to Nissan of Dalton after they finish the clean your car. Dalton ford need to do the same thing
Noah,did as I requested to ensure the oil level was checked. The Ford book says eight quarters of oil,but it takes about 1/4 quart more to fill it to halfway on the dip stick. I have changed the oil twice myself.
Customer service was great!
Great customer service always!
I had my tires rotated, im assuming he had an issue getting the center cap off, it is now warped. Its a 3 piece wheel.The center cap doesn't stay in. This is the first time i had you rotate the tires.I came back down there when I seen it but you were closed.
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