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Real Reviews From Verified Customers

Service Center Review Summary

5 star 372 reviews 71%
4 star 126 reviews 24%
3 star 4 reviews 1%
2 star 9 reviews 2%
1 star 12 reviews 2%
Review Us
Tarah B.
5 out of 5
3/13/2026
Great service
Joe C.
5 out of 5
3/12/2026
Luis, Noah, Jarvis, and the techs all did a great job servicing my vehicle and providing follow-up information.
Vicki S.
5 out of 5
3/12/2026
I appreciate the way I am treated as a customer and my request was processed finely and efficiently
Nancy L.
5 out of 5
3/12/2026
Alex and John Upton were amazing! They got the recall done on my Explorer done in 35 minutes! Such a nice surprise! Thanks you two! A job well done! Nancy
Frankie W.
4 out of 5
3/12/2026
Mr.Glover,went far more above and beyond in his service to me.id like to say that employees like him make me want to continue bringing my vehicles to Dalton Ford.i could have gone to Chatsworth Ford but I prefer your company for service .
Brittani C.
4 out of 5
3/12/2026
Johnny was great and I appreciate how he handled it all, but I never want to own a ford again!
David G.
5 out of 5
3/11/2026
Very happy with Luis and the sales management. Very responsive and easy to deal with.
Jack T.
5 out of 5
3/11/2026
They were done sooner than I expected. Always happy with service.
John U.
4 out of 5
3/10/2026
Thanks Noah
William W.
5 out of 5
3/10/2026
Good job thanks
Pamela W.
5 out of 5
3/10/2026
Great service.
Scottie C.
2 out of 5
3/10/2026
My appointment was at 11:00 am . The service guy didn’t pull my truck in until 12:10pm. I didn’t leave until 12:50 pm. I don’t know what happened today but hopefully next time it want take that long.
Bradley N.
1 out of 5
3/10/2026
I left the vehicle there for 6 days and an oil leak wasnt looked at
Edward P.
5 out of 5
3/9/2026
Again a huge thanks to Omar in service for getting my truck fixed in a timely manner. As always very professional service and keeping me informed. Another 5 star review.
Clarence N.
5 out of 5
3/9/2026
Great service all around.
Ashley F.
4 out of 5
3/8/2026
Best service I have ever received. Omar truly goes above and beyond! He is a rare find these days. I always have great service! Also, I LOVE the new system. It was very helpful seeing the video of the multipoint inspection. You all really have it going on in the service department. Thank you!
Mary Louise.
5 out of 5
3/8/2026
Excellent service, as always.
Randy H.
5 out of 5
3/8/2026
Alex was very kind and helpful. I enjoyed working with him. Greta Hollis
Charles H.
5 out of 5
3/7/2026
Everyone was very polite and professional. 10/10 service.
Jake P.
5 out of 5
3/7/2026
Very happy with my service. Every time the team does a great job!

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