Clayton is the best one you have in the service department. He’s always polite and respectful!
Thanks for taking care of me. I was married to my mechanic for 30 years and he passed away a few years ago. Thanks for making this easy for me.
I appreciate you replacing my radio and screen.
Clayton is professional, keeps us informed and always courteous. He is a great representative for your dealership!!!
Great service each time! Friendly, efficient, excellent job!
Great service department!
Clayton Powell was fantastic. I will definitely spread the word about Watermark Toyota
Chase was kind and patient and made sure I knew what was going on. Also assured me that he would notify me when it was time to pick up my car. I appreciate his professional manner and attention. I’ve worked with other service personnel and like the whole team. Well done, indeed.
I didn’t get the tire rotation that I asked for; presented a coupon; not sure they looked at the notes that I left on the form in the Dropbox.
Service was good Had no contact with Clayton I saw him but my dealings was with Matt **** and a young lady that I never got her name.
My experience getting my vehicle serviced went very well.
Always communicates with us with everything going on with the vehicle and the service.
I used to get more services with an oil change. That was disappointing.
Would like a printed copy of inspection report when car is done not one I have to look up on my iPhone
Tire was fixed and pressure was significantly higher than other tire so ride home was quite bouncy.
A stud broke duringa tire rotation. I was not told until 1 hour and 45 min. Waiting for a tire rotation and fluids check. The a chrome lugnut had to be used. Now I have to spend 1 1/2 hours driv8ng t9 go back and get a black lugnut. I also asked about my hood being crooked (brand new 2025 Rav4) this was not addressed at all. There is also no documentation on the inspection about the stud being broken.
THANK YOU FOR BEING VERY FRIENDLY AND A JOB WELL DONE
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