Ellen was excellent to work with getting my 4Runner in and out at the service department at Bob Tyler Toyota dealership in Pensacola, Florida.
Thanks, Ellen ????
Donna W
Ellen was great and very helpful
Meghan is a wonderful Service Advisor. She went above and beyond to make sure my truck was taken care of.
I had the most amazing experience. I was so delighted with entire service. CAP was my service director. He was so informative,respectful,and polite. I was really impressed. Thank you CAP for treating me more than just a number. I will always give you my buisness.
Pamela P
When I made my appointment online, I stated that my screen was slow to react. Sometimes I had to turn it off completely and then turn it back on.
When I got to the dealership, I was informed that a technician was not available and would have to reschedule. I drove 1.5 hours for a 20,000 maintenance job and have my screen updated. No one was available. They could have informed me before I made the trip.
I won’t be back.
I feel totally confident with every service
Knowledgeable, friendly and competent. Great experience!
Meghan was an excellent agent. She was very courteous and professional. She kept me updated with every step of the process. If I had questions she answered them completely. If I come back to Bob Tyler it would be because of Meghan.
Brandi was great. Very detailed and a great attitude. Unfortunately, the fix to the 12.5 inch screen didn't fix the Nav problem that began two months after we bought the car. We're shopping for a different car.
Hughes, Brandi was very professional and kind. I will be scheduling my future services with her as my service advisor.
As always-staff professional, explained what was happening, and wanted to know if I was satisfied.
It was very busy today and my wait was about 1 and a half hours. But service and management was very good..
I appreciate you guys and your team for making my car Matience go smooth and much honesty.
Very personable,efficient, and professional. She is a definite asset to your team!
She provided the best quality of service that I have had there in more than 6 years. She was awesome.
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