Brandy Hughes very professional and polite
Greg and the Toyota team did such as outstanding job of taking care of my vehicle. I also received a lot of maintenance recommendations that are required in order for my vehicle to last. I really appreciate it.
Great service from Crystal, Ronnie (sales), & Andrew (finance)
I have always been happy with quality of your service. I would be 100 percent happy if it didn't always take so long to complete service. Example is 1015 to 1300 for an oil change today.
Crystal was very friendly and professional. I wanted to give a shout out to the tech that actually worked on my vehicle. The only ID I could find was TXM060. I have different tires on my vehicle that should only be inflated to 30 psi and this is noted on my driver door frame. Every other time I have taken my Tacoma to a dealership they inflate them to 36 psi despite my request for 30. I gave up on telling people this past trip and decided to just fix it myself when I got home. When I did I checked my tire pressures and they were all correct. I wanted to give this tech a shout out for taking the time and caring enough to actually do it right.
Crystal was amazing. I do wish that it wouldn’t take over two hours for an oil change and that they have a way of seeing the maintenance plan from Eastern Shore even after we asked what would they need before we used the one on Hwy 29. Crystal took the extra time to try to find my information and still honored it. I really appreciated her!
Crystal is very professional and a very good service advisor.
Fantastic service! Super helpful, polite, professional, and he took the time to explain the issues to me. All the folks who I came in contact with from porters, cashiers, and others were great. Everyone took time and smiled with sincerity. Great folks! I will recommend Bob Tyler to anyone and everyone! Thank you!????
My first time with Bob Tyler Toyota, had a great experience. My service was fast and efficient, I had all my documents sent to me including inspection videos I loved that. Everything was included in my warranty and monthly payment. Smooth sailing, thank you again!
Was quoted 1hr to 1.5 hours, so I was fine to wait at the shop. It took just over 2.5 hours for an oil change and tire rotation. And you don’t even wash the vehicle, which was surprising. If I had been quoted 2-3 hours I could have gotten a ride home and done work, and would have been fine with it.
Great detailed work Charles even gave me a little discount thank you which we never go after buying 6 Toyota cars from Bob Tyler . Video technology was a superb idea to let me visualize the work . a hundred mile check. I pray my car will keep going Keep up the great job guys
Meghan was amazing! Very satisfied. She gave me a warm welcome to Pensacola and made sure I was taken care of. Thanks again Meghan, I will definitely be coming back to Bob Tyler Toyota and asking for you to take care of my service for my new 4 runner.
Charles was great to work with on Thursday.
He was off on Friday so RJ was my contact to follow up on the progress of our sienna. Called him 3 times, busy so left message to return call. He did not, so we came to dealership about 3:30, van was ready to go, so all is good.
Grateful for crystal, Greg, Shane Melvin, Andrew, Chris and the team that helped in transition...a committed bob Tyler and American patriot. Thank you
Friendly service done well.
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