Quickly was in and out for my 10K mile service.
I bring the car in and part of the problems I was asking to look at was noise coming from the drivers front tire. The noise was confirmed by the technician and was told that it is probably a tire or a wheel issue. Just not the answer I was expecting from the dealership about noise coming from my car. It’s like going to the doctor with a fever and the doctor says we know you have a medical issue, but we cannot figure it out. So, go home and good luck!
Everything seemed to go well.
We were told to wait for a short period of time but ended up waiting there for more than 3.5 hours. Unfortunately there was no communication regarding this delay during our stay at your service center. Also the technician placed our dirty floor mat on our rear seat and didn’t even care to clean it up after his work. Now, we need to go for a car interior detailing. This is totally unacceptable. We love Toyota and this is how we are treated there.
Woody went out of his way to get me the best deal on my vehicle, was incredibly friendly, and was happy to answer all my questions. Thanks Woody!
My vehicle was finished in a timely manner. Customer service was excellent.
I have used Bob Tyler Toyota for years and I’ll continue to do so
Chris did a great job at explaining what was taking so long. Appreciated the information. L. Smith
My last 3 service visits I’ve had to wait 6+hours with scheduled appointments. I had my front brakes replaced on 4/1/26, but had to return today because my car was shaking worst than it ever did before the repair job every time I attempted to brake. Ellen was polite and attempted to accommodate me during my extended wait, but didn’t appear to be knowledgeable about my service dates/history. I appreciated her efforts, but I’m pretty sure I’ll never return for service.
Asked to have low tire dash indicator checked out as it was lit up. Was still lit up when I got my car back.
Delivered less than comfortable news, but it was professional and courteous.
I’ll be back::)
I was glad to be made as comfortable as possible in the unexpected extra amount of time it took to complete my repairs.
Very smooth appointment. Glenn was great!
Everything is good thank you so much
Brandi is a lovely person and I am extremely happy and satisfied with the service.
Mr. Rowe was fine, very nice. It took 4 hours to up grade the electronics per safety recall. This with an appointment. Unacceptable.
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