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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1033 reviews 60%
4 star 419 reviews 24%
3 star 42 reviews 2%
2 star 133 reviews 8%
1 star 97 reviews 6%
Review Us
Fariss S.
4 out of 5
5/9/2026
Greg Mann does a fantastic job
Linda K.
5 out of 5
5/8/2026
Serena was professional and friendly. I appreciate her assistance. She also appeared to treat others with respect and a great attitude. Even when the other person wasn't so nice.
Richard M.
5 out of 5
5/8/2026
Got it done was satisfied. Thanks to miss wakeman????????????
Jackie C.
2 out of 5
5/8/2026
I would have loved if someone would have talked to me about my car.but instead i was told i was done and i need to sign paperwork at the desk. Not a friendly transaction.
Laura L.
5 out of 5
5/8/2026
Okay
Jenny T.
4 out of 5
5/8/2026
I have 3 vehicles registered at Bob Toyota, and I see some serious awesome changes in service and customer support. The multi-point inspection video is amazing. It really shows how much the staff is involved and invested in their work performance and maintenance. I appreciate the team! Thank you very much!
Latasha B.
5 out of 5
5/8/2026
Woody was very friendly,professional and knowledgeable.
Deborah K.
4 out of 5
5/8/2026
Greg is the best guy you have, been helping me for years!!!!
Leona D.
1 out of 5
5/7/2026
It took 2 hours to do a scheduled oil and cabin filter change.
Lynne W.
4 out of 5
5/7/2026
Greg Mann is the best if he leaves I’m going also
Gary S.
5 out of 5
5/7/2026
Mr. Peavy very efficient and helpful.
Ray M.
5 out of 5
5/7/2026
Very good service and all involved did a great job.
Tabitha D.
4 out of 5
5/7/2026
Service was top tier as always. My tech was great with communication on what needed to be done. No complaints at all.
Tim R.
4 out of 5
5/7/2026
Charles was friendly, oil change did not take too long.
Janice L.
5 out of 5
5/7/2026
Woody was professional, courteous and kind
Carissa M.
2 out of 5
5/7/2026
I would just suggest that the techs use a cover/cloths when leaning over a vehicle or touching any part outside of the engine compartment. There is grease prints all across the hood and the passenger front quarter panel and also on the steering wheel as well. I did not see it from the shadow of the overhang outside, otherwise I would have mentioned it in person. Otherwise, everything was great. Fast & friendly service.
Linda S.
5 out of 5
5/7/2026
Nice frendly people, great service, and waiting area.
Dora B.
5 out of 5
5/7/2026
Thank you
Dung N.
3 out of 5
5/7/2026
Your service not good . I had oppoitmen to pick up my new key but after two day l was come back nothing . Before nobody tell with me only pick up the key
David W.
3 out of 5
5/7/2026
The suggested maintenance costs ( wiper blades, filters, etc. Was ridiculous).

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