CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 7:00 am - 7:00 pm |
| Tue | 7:00 am - 7:00 pm |
| Wed | 7:00 am - 7:00 pm |
| Thu | 7:00 am - 7:00 pm |
| Fri | 7:00 am - 7:00 pm |
| Sat | 7:00 am - 5:00 pm |
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/31/2026
Brandi was a pleasure to work with, professional efficient as well as customer oriented. Technician Peter Affleck also very professional, and efficient as service was exceptional.
Respectfully
Tom W
3 out of 5
3/31/2026
Very satisfied. But when they changed the compartment filter they left a part on the floor. I assume it was for that.
5 out of 5
3/31/2026
Ok
5 out of 5
3/31/2026
Great service
5 out of 5
3/31/2026
Courteous staff and quality service much appreciated
5 out of 5
3/29/2026
Great service, as usual. Greg Mann is an outstanding service manager
5 out of 5
3/29/2026
Fast, professional, no surprises. I'm perfectly happy with the service I received!
5 out of 5
3/29/2026
Toyota in Pensacola was excellent. The location was clean and inviting. Service department was fast and excellent. Service advisor was beyond top tier Philip (woody) kept me updated on my vehicle and services I need highly recommend. I will be back ten stars thank you
4 out of 5
3/29/2026
Ellen was extremely thorough, yet completely patient with me when I had to make decisions. She showed extensive knowledge of Toyota and the products offered and available. I would like to sincerely thank her for her time and expertise!
2 out of 5
3/29/2026
It took way too long for the very little work that was done .
I assume that is was done correctly.
The dash gauge shows tires all at different pressures.
Caps missing on tires as well .
4 out of 5
3/29/2026
Megan went out of HER Way to check into my recent Issues following my having to **return within a month ** with Some of SAME Issues I still had!
5 out of 5
3/29/2026
Such an easy process. Everyone was so friendly
5 out of 5
3/29/2026
Ms. White is an excellent worker and should be promoted. She is on top of her job.
5 out of 5
3/29/2026
Serenah was very helpful. Very kind person, serenah treated me with respect!!
4 out of 5
3/29/2026
Brandi was very pleasant, she listened to what I needed done and made sure it was done. I really like the video the mechanic did talking me through everything he checked and why it was in good condition or not. The service was prompt and my car was well taken care of. I was very pleased with everything and will continue to bring my car back for service.
5 out of 5
3/28/2026
Cap was very helpful. Great team
4 out of 5
3/28/2026
Brandi ia a sharp customer service person and I’m excited to have her take care of my sevice needs on our 3 Toyota Hybrids.
Bob Wein
5 out of 5
3/28/2026
My service rep was very nice. She was prompt with service service was completed prior to the timeframe. She was very courteous and informative. The experience was great.
4 out of 5
3/28/2026
Serenah was absolute best,
5 out of 5
3/28/2026
Crystal is nice, I love her!
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