Exceptionally fast service. Excellent job!
Visit was to correct alert on dash board which I told service rep was probably milage service and hybrid related and as an additional request to change hybrid filters.
When I got. Service ticket I was told tire rotation was done and filters were on back order and everything was ok.
paid and car was brought out when i got in the alert light was still on!!!
I called service guy back, i said you did fix what I came for and he said
Oh!! You need to come back. CRAP my visit cost me a half day fir nothing!!!!
Brandi was great.. Your batteries are not lasting more than a year or so..
I think the whole process took too long and involved too many people. My car was complete and waiting in the rear parking area. I had to ask my service adviser to finally get it brought around. He said he was very busy and it got lost in the shuffle. The paper work I was given was for another customer and car. I didn't notice until I got home. I'm trying to get the right papers emailed to me.
My service was actually by Serena
The mechanics didn't fill my windshield fluid very disappointed
Nice lady that does a good job.
Nick went above and beyond to correct the past disservice that I experienced during my last routine maintenance.
The first 6 months was very rough but I am pleased to say today’s visit was much better thank you
Nick was extremely helpful in getting the tire replaced and worked very diligently in trying to get the extended warranty to cover it. Went out of his way to get me a rental car. 5 star service!!!!
The service was done great, no issues. It's the scented stuff that was sprayed in my car that was the problem. It was overwhelming and gave me a headache. I live in Perdido Key so it was a long ride with the windows down most of the time. Please don't spray scented stuff in my car.
Brandy was wonderful in every way. She listened to my problem and handled everything in a very professional manner. I suggest a promotion for her.
Phil was extremely helpful and professional! Thank you.
Dustin was extremely professional and efficient. She made us feel like valued customers.
Ryan was professional and attentive. Thank you!
I liked Nick very much, but I thought the prices your dealership charges were elevated. I chose not to have any work done.
First of all I booked with Greg Mann. I pushed my appt back so I could have him and you switched me again to a different advisor---Woody. While he seems to be a nice guy after taking 4 hours since i dropped the vehicle off, "I" had to text "HIM" to find out my vehicle was ready to be picked up. Not good. When I book with Greg Mann...........I WANT GREG MANN. Do better !!! I'm a long time customer, just ask Tony Techel
Everyone was wonderful. Dustie was amazing.
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