Always friendly and professional service thank you
From service tech to mechanic….all were great!
Unfortunately, the problem with my back hatch could not be fixed. Service tech thought it may have been hit. There is no damage but it sticks upon opening. Making it hard to open for me.
I asked when I made the appointment if they would replace some bulbs because I had 3 marker lights out. The person that I talked to said yes we will check them out. When my husband took my vehicle in for appointment he told them again about marker lights. When they finished with my vehicle he asked about the market lights again. They said there wasn’t any lights out. There are in fact 3 bulbs out. I will be calling about this in the morning. Not satisfied.
It was excellent customer service!! I will be back in the future
Awesome service. Great coffee and popcorn in waiting room.
Service was excellent and I trust the company to the fullest with my vehicle and service needs
The service team at Somerset Toyota are always professional and up front with any issues. Very pleased with every visit.
My service advisor Seth was there from start to finish. kept everything rolling in a timely manner answered every question I had very polite and upfront. The warranty service done on the vehicle was finished before the date and time set. Very happy with the work done.
I have had several problems in the past. Which I know u all know . But but seems like things are getting better each year and I can see that and trust that. Hopefully no more issues. He took care of me yesterday did good job and always has .
Phillip, this is High Tech Stuff!!! I even got a fly by video underneath my Truck! Doesn't look as good as some like on Barrett Jackson!! Thanks for your help yesterday. JB
Could recreate the issue and I still got charged. I understand, but disappointed.
The service tech that I spoke with was very polite and knowledgeable. He was also very accommodating as I like a paper print out of my inspection. Actually I prefer that over the video to be honest. And he was very accommodating to provide that. I truly appreciate his extra effort.
Just the best dealership with the best people that are there to assist you with all your needs. They treat you like a life long friend instead of a customer.
Great service experience as always at Toyota of Somerset. They are always friendly and timely with appointments. Bradley even provided updates as my car was being serviced and I as super helpful in a warranty issue I was experiencing, making sure that I got what I needed for my Toyota.
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