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Real Reviews From Verified Customers

Service Center Review Summary

5 star 175 reviews 65%
4 star 62 reviews 23%
3 star 8 reviews 3%
2 star 13 reviews 5%
1 star 11 reviews 4%
Review Us
Jeffry S.
4 out of 5
4/25/2026
Ethan handled service perfectly. Communicated what the recalls were about, and how long it would take. Also did an oil change. Also checked tires and made recommendation about replacement. All good!
Theresa D.
4 out of 5
4/25/2026
Everyone was very nice and helpful. They got me in without an appointment because it was an unforseen flat tire emergency. The repair was done efficiently and quickly. I was very impressed.
Ila F.
5 out of 5
4/24/2026
Seth did an excellent job assisting with the service of my vehicle, thanks so much!
Rusty B.
5 out of 5
4/23/2026
Very professional!
Charles W.
5 out of 5
4/23/2026
Thank you taking great care of my truck.
Sherrie S.
5 out of 5
4/22/2026
The people was very nice and service was fast
Charlotte G.
5 out of 5
4/22/2026
Everyone was great , as usual.
Linda C.
5 out of 5
4/21/2026
Seth was very thorough & professional! Love the video of service being done. Toyota is the best!
Robert A.
5 out of 5
4/20/2026
Service department has always been great at giving their best
Jonathan B.
5 out of 5
4/18/2026
Great service, as always! Thank you.
David Y.
2 out of 5
4/17/2026
No text or call saying vehicle was ready
Dustin W.
5 out of 5
4/17/2026
Great job
Joan S.
4 out of 5
4/16/2026
Service department excellent communication, Parts Dept ordering parts was excellent communication couldn’t ask for any better service, I’m 74 years old and I know what service is supposed to mean because I owned my own shop for 41 years thanks you guys.
Ronald C.
5 out of 5
4/16/2026
For sure
Paula C.
2 out of 5
4/15/2026
Very nice and polite and completed in a timely manner! The only problem was that when I stepped in my car the rug was dirty! They must have forgotten to put paper in the floorboard. before stepping in! No problem… I will wash the rug!
Anna L.
5 out of 5
4/15/2026
Very pleased with the service and hospitality of Somerset Toyota!
Chris D.
5 out of 5
4/15/2026
Great experience as always!
Charles K.
5 out of 5
4/14/2026
Excellent service as always!!
Chris W.
2 out of 5
4/14/2026
Wish they were able to fix car on appointment day. Satisfied with work.
Kathy C.
5 out of 5
4/9/2026
The guys at Somerset Toyota deliver excellent service!! I have been a loyal customer for 25 years and would not go anywhere else!!

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