About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 476 reviews 62%
4 star 196 reviews 25%
3 star 17 reviews 2%
2 star 47 reviews 6%
1 star 35 reviews 5%
Review Us
Sheila K.
1 out of 5
12/12/2025
Ignacio was great! The wait time is too long, parts aren't available, have to return when they are. I needed new struts that hold the trunk open. I told them they needed to be replaced. That was their "diagnosis" 2 hours later if me waiting! Why couldn't they just check if parts were avalanche and send me on my way? A service mechanic could have checked for those parts when i first called and scheduled replacement accordingly!! Here I am 2 hour wait later, parts being ordered and return for another grueling wait to have them installed! Very inefficient and waste of much time!!!
Carol W.
5 out of 5
12/12/2025
Excellent service
Patrice B.
5 out of 5
12/12/2025
Andrae was helpful
Judith S.
5 out of 5
12/12/2025
Michael is topmost in service. Thank you.
Donna C.
5 out of 5
12/12/2025
Mr. Carlson was pleasant, professional and did his best to have my car serviced as quickly as possible. Truly a great experience. He’s number 1 in my book!
Robert C.
5 out of 5
12/11/2025
Michael was very professional and courteous The car wash wasn't good at all
Ronald B.
5 out of 5
12/11/2025
Very helpful and kept us informed of progress
Freddie S.
4 out of 5
12/11/2025
Michael is very helpful and professional! He listened to what my concerns about my car were and got them fixed quickly. I trust what he is telling me is honest and not over charged. I will always bring my car back to Michael!
Tyler P.
4 out of 5
12/11/2025
Colby was fantastic, he served to the highest degree he could have, and gave me a discount during the transaction. Thank you once again.
Leslie W.
5 out of 5
12/11/2025
Colby was great as usual.
Andrew K.
5 out of 5
12/11/2025
Colby is amazing. His customer service is on a level compared to not seeing grandma for a year. He makes you feel warm and welcome. He's genuine, happy, and really good at what he does. Tip of the cap on hiring him! He should be the standard protocol when training. Employee of the year!
Paul J.
5 out of 5
12/11/2025
Great service!
Wesley H.
4 out of 5
12/11/2025
Fast, professional service. Additional work was suggested through text message in which link was provided to accept and authorize. I learned of a promotion on website, but could not apply it. When U presented coupon to service rep upon picking up my vehicle, they informed me I had to present coupon before pick up.
Glee C.
5 out of 5
12/6/2025
The team at Horne Hyundai are excellent. The service and expertise that I always receive from them is greatly appreciated. Andrade and Mike are professionals and always give me the best deal that works with my budget. I’ve been a customer for many years and will continue to give them my business. Thank you.
Michael K.
5 out of 5
12/6/2025
Great service on time
Sharon C.
5 out of 5
12/6/2025
Great service as usual!
Cindy P.
5 out of 5
12/6/2025
No surveys please
Patricia D.
5 out of 5
12/6/2025
Ignacio kept me informed throughout the day on the progress of the diagnostic for the check engine light. Excellent and prompt service by Ignacio and the service department.
Pamela P.
4 out of 5
12/6/2025
Very courteous, listed to my needs and found an explanation for something I was reporting that he originally said was possible.
Donna F.
5 out of 5
12/6/2025
Always a pleasant experience

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.