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Real Reviews From Verified Customers

Service Center Review Summary

5 star 455 reviews 62%
4 star 186 reviews 25%
3 star 14 reviews 2%
2 star 46 reviews 6%
1 star 35 reviews 5%
Review Us
Mark G.
5 out of 5
3/24/2026
Colby's customer service was excellent. Friendly and professional. Kept me appraised at each step in a clear fashion.
Savanna M.
4 out of 5
3/24/2026
Great customer service, thorough inspection, and I like the way I’m asked what I want to take care of today without pressure to do it all.
Kaylanise F.
5 out of 5
3/24/2026
Transparent, honest and great communication will request Ignacio again for my next appointment
Lindsay M.
1 out of 5
3/24/2026
I took my car in for another inspection somewhere else, and they said a few of your recommendations were not needed. That makes it hard to trust your recommendations.
Roxanne F.
5 out of 5
3/24/2026
Michael was wonderful. Very polite. Explain everything very well. He's an asset to your team.
Curtis B.
5 out of 5
3/24/2026
Colby was very professional and patient and answered all my questions and kept me informed. Great customer service.
Lisa B.
5 out of 5
3/23/2026
Colby was helpful and personable. He went out of his way to make me comfortable. I wish he helped service my vehicle every time I went to the dealership.
Andrey L.
5 out of 5
3/22/2026
Thanks for great professional and friendly service
Walter G.
5 out of 5
3/22/2026
Very pleased with Coby. Also felt very good working with the sales manager and sales lady
Kenyon B.
2 out of 5
3/22/2026
Would have preferred a brand new battery as opposed to getting another tow or jump to get the car into the dealership again. Hopefully l, at 68 percent it won’t fail again in the next 9 months. Could’ve given me the warranty credit at least. Nobody washed the car because I was told it probably wouldn’t look as good as it did when I brought it in. (Hadnt’t driven it in a few months and washed it myself before I put it in the garage. Was happy to learn how to shut off the collision warning light, although I did not know until I left that this would cause the orange collision warninf light to stay on until it was selected again. Nice people there. Just seems like nickel and diming included services for a brand new vehicle purchase.
Andrea T.
4 out of 5
3/22/2026
Andrae hickmon was polite professional and very knowledgeable when answering the questions I had he also was quick to respond if he treats all customers how he treated me definitely should be considered for employee of the month. Thank you for your professionalism andrae.
Joyce L.
5 out of 5
3/22/2026
There were unexpected things that were dealt with professionally and his efforts and the technical personel got the updates and inspection performed and our vehicle returned as timely possible.
Lori M.
5 out of 5
3/21/2026
Excellent customer service care!
Susan G.
4 out of 5
3/20/2026
Service was done on time
Shelley U.
1 out of 5
3/20/2026
In addition to my comments just submitted the person who checked us in had treatable CS Skills. When I informed him about an issue with the breaking system while the adaptive cruise control was engaged and on a steep down hill decent he stated they would not be able to recreate the issue. I see this as a big safety issue and he just blew it off. He did note it but stated since they would have to drive 45 minutes to reach and hills they would not really be able to address the issue.
Gil D.
5 out of 5
3/20/2026
Friendly, courteous , job well done and on a timely matter
Michael P.
5 out of 5
3/20/2026
Your service team was excellent.
Jim T.
2 out of 5
3/20/2026
Don't bother. The check engine light is on, remains on. Apparently, your multi-point inspection does not involve the simplest check which AutoZone or Checker provide for free. Apparently it costs $100 for you to plug your computer in and read what the code is? Hell, I might have even paid for the repair of whatever it is( seems to be Muffler / catalytic converter related) but instead you decided to try to charge $100 for the service. Add to that the previous time I was in there you tried to get me to change brakes which I had already changed elsewhere, and though I have done no new work on my brakes they got a green light this time. Not what one would call confidence builders
Zachary R.
5 out of 5
3/20/2026
Team to the excellent job service was quick and great.
Cao Z.
4 out of 5
3/20/2026
Was completely satisfied c with the customer service It took a little longer than quoted but v in the future the Uber service is an option for jobs that take longer

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