Service Center

Real Reviews From Verified Customers

Michelle W.
4 out of 5
5/28/2026
Great service ! Suspected a nail in the car tire, dropped in at Horne Hyundai without an appointment. Andrae checked in my Palisade without any issues. Got the tire fixed at no charge and I was on my way.Horne Hyundai completed a multi inspection and made some recommendations. Thank you so much !
Claudia D.
5 out of 5
5/28/2026
He was very friendly and courteous. He explained everything in detail.
Mittal S.
4 out of 5
5/27/2026
I am completely satisfied with the service, but the problem is that this service center charges more for labor than for parts. Last time, they changed my OEM front wiper without asking me. The charges are super heavy, and even my front driver seat cooling stopped working. Now they are saying to change the track, even though my car will be three years old next month.I won't refer any of my friends and relatives Hyundai Palisade. I am thinking that I made a mistake trading my Honda civic with palisade.
Cindy Q.
1 out of 5
5/27/2026
I guess it was a misunderstanding about me wanting the wheel ailment. I couldn't use 2 coupons at once but 159 is ridiculous. I wanted it, but we must have crossed miscommunication.
Horacio I.
5 out of 5
5/27/2026
Great service given by Colby. Very efficient, fast, kind and attentive to details. Thanks a lot!
Karen T.
5 out of 5
5/27/2026
Great service!
Gary Z.
5 out of 5
5/27/2026
Great job. Mr. Hickman made me feel like a trusted customer. I actually look forward to my next visit to come back to Horne Hundai service.
Hyunsoo S.
1 out of 5
5/27/2026
Please make sure not break any parts of my vehicle.Please don't make dirty inside of my vehicle.I was not happy with Michael.He seems like don't mind whether it's break or not.That's how I felt.Don't like his attitude.I was not satisfied at all.
Yasmeen S.
5 out of 5
5/27/2026
Andrae was very nice. He was friendly and helpful..
Dorothy C.
3 out of 5
5/25/2026
At night the headlights don’t automatically turn on but they did before.
Karen T.
5 out of 5
5/24/2026
Andre is always amazing! Thoughtful, knowledgeable, and courteous! Thank you!
Elizabeth D.
5 out of 5
5/24/2026
Colby was respectful and kind. He explained everything and asked if I had any questions. I was happy with the service from Hyundai and Colby.
Ricardo C.
5 out of 5
5/24/2026
Michael Saenz, provided excellent customer service.
Coral S.
4 out of 5
5/24/2026
Colby was friendly, no pressure, transparent.
John H.
4 out of 5
5/22/2026
Very pleasant individual.
Jody A.
5 out of 5
5/22/2026
No comments
Janet M.
4 out of 5
5/22/2026
I travel from Tucson just because of the great service. Michael Saenz is part of the team of people who know how important service is to their customers.
Cheryl W.
4 out of 5
5/22/2026
The trade appraisal would be great, but we leased this Venue and the lease is not up until 9/27. Can we even “trade” it in? Michael was prompt, very polite and friendly. He explained everything well and welcomed me to your dealership. I would recommend him to anyone needing Hyundai service!
Steven C.
5 out of 5
5/22/2026
Thank you
Larry G.
5 out of 5
5/22/2026
Michael Sarnz is the best service advisor. He answers any questions I have.

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