They said washer liquid is filled,it was almost empty and windshield blades were worn and never mentioned. All issues came out when I went to Firestone tire shop just 3 miles away to change my tire. Tire shop didn't know I'm from Toyota service
I’m very satisfied for professional and friendly behavior ! Thank you Earnest !
After 3 service call it seem to be fixed but I am trading it for upgrade
Kandyce was my service advisor, not Samantha Goodbread. I was very happy with my service provided by Kandyce.
Excellent services. Really a professional way to do business. Thanks you
Ernest waa great.
But the invoice presented by text was incorrwct. I did not pay it online. The invoice Ernest had printed was correct.
My advisor was very professional and detailed. He provided excellent customer service! The service manager has never turned me away. Unfortunately, the technician(s) have never been able to duplicate the problem that I’m experiencing with what I believe to be my left driver side axle. I’ve returned 3 times and this problem has not been solved. I even went to a different dealer shop and tried to let them diagnose the problem and they told me I needed struts. I paid $1500 and I still have the same problem. It continues to make a bumping sound when I turn left. Im not a mechanic, but I know when something is wrong with my car. I don’t have the money to throw away on a problem that doesn’t exist. I think the sound is going to have to get worse before anyone believes me.
He was very courteous and informative.
Excellent experience. Happy to provide feedback.
This may sound trivial but I would be more comfortable if the employees would ask if they can open your car door before just yanking it open. I felt like I was going to be patted down next.
they left my antenna off when i got my truck back
Andrew is the BEST advisor that I’ve ever had! His professionalism and work ethic are top notch, along with his trustworthiness and care shown towards others. I’ve spent many hours in the service area while having my car serviced at Toyota and have seen, heard, and experienced Andrew taking the time to keep the people he serves well informed and cared for to ensure their overall experience is a positive one each and every time!
Ms Turner was great I very knowledgeable. She was great and I recommend her to anyone.
Ernest has exceptional customer service skills and automotive knowledge. I appreciate his politeness and patience while explaining the repairs needed and completed on my vehicle. Thank you!
He was nice and caring. He took care of my service very professionally. Very will pleased.????
Such an easy process. I dropped off my truck and was very pleased to see a video of the truck being inspected and the service being provided.
I’m extremely pleased with the great customer service TOYOTA provides.
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