Everything would have been fine if I didn't have to wait 1.5 hrs for the shuttle.
Sam was amazing and very helpful
Aaron was unbelievable, would like to work with him in the future.
Adrianna was very professional and helpful
Very professional and efficient
Sam was fine.
It took longer to get the work done on my vehicle. I had a waiting appointment and I decided to go drop off and pick up later. I was notified about 1:30 if I wanted certain services like filter change and wipers. I said no. It called and filled out the online estimate. Rep on phone said ok. I will let them know and they finish the work. I came at 3 and it wasn’t finished yet. Also we had another appointment to go to so I asked about after hours pickup. She had to ask about that and it turns out I can pick up before 7pm with receptionist. But when I got there at 6:30 she did not have my key. Another guy had to go find it on the service department. I think he had to call someone. Cause I saw him on the cellphone through the glass. He had check some sort of lock box but then saw him walk further down the service department towards the offices. I got a text that said the car was ready at 4:46pm. It just seems like it took a long time for my car to be done. Especially when I think they quoted me a 2 hr wait if I waited.
Great experience, just was unsure about the frequency of the oil changes. But no other issues!
She is fantastic. A true gem in the industry. She is excited about her position and helping customers. Out of all the service advisors I have ever dealt with she is the best hands down. Give that girl a raise!
I was well satisfied with my service experience.
She was very efficient, courteous and helpful. Very pleased with her attitude.
As usual great friendly service
Window regulator was replaced in a timely fashion. Car was clean when service e finished.
Steve and your crew/family have always surpassed any expectations I could possibly imagine!
Steve Grillo and all the team members were excellent taking care of our car needs. Also the Young Gentleman, I think his name is Brendon (main sale car area), came to help me out when I was leaving the parking lot, because I could not reconnected my Apple phone to my RAV4, he was amazing and so helpful!
Serena was super kind and professional. She was responsive to our needs and did a thorough job.
Everyone was awesome! From the moment I stepped in the door every team member I interacted with was helpful and friendly.
Suggestion for people llke me. it would be nice to have training on the Technology
Aaron was great. He took care of my maintenance needs and didn't try to needlessly upsell me. That's called honesty
Great dealer. All three recalls were done in a timely fashion
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