The customer service at kia country of savannah was phenomenal. We were going through a very difficult and stressful circumstance and Imani went out of her way to help us stay on top of the work we needed done on our car. She was considerate and thoughtful and we left this experience sincerely feeling taken care of.
He was suppose to call me back and never did
Complete, informative and helpful
Salesman lied to me at purchase of vehicle and said we get a free oil change and a free fill up , got 20 dollars in gas, and paid $85 dollars for oil change his name was Duval people will say and do anything to make a sale I will not be referring nobody to Kia . That is not good service and for the service department yall did y’all’s job not on yall , just false advertising to line the salesman pocket . Thanks for changing my wife’s oil . But we will not be back there . GOOD DAY enough said
Imani was very helpful and pleasant.
The service was done but I had to contact them to see if my vehicle was ready several times and I did not get a courtesy car Wash with the service.they said they were swamp that's understandable
Courteous friendly and timely service
Ed was awesome ‼️ He was very professional and on top of everything with our car We thank him very much and I don't know how much you're paying Ed but he definitely deserves a Raise $$$$
Thank You Ed ????
Lorenzo provided exceptional service! Thank you!
One small complaint though, my cell phone charger was missing from my car. I had a couple in my car. Now I only have one. Not a big deal, but thought I would inform.
Lorenzo was very curious and helpful. Answered all my questions about about this service and about what future services maybe needed. After my last visit, this one was extremely pleasant and easy.
I was not told over phone that oil change was due at 6000 when I told her my car had 5300. By the time of my appointment it was at 5600 so I wanted to get everything done. I feel like I had trouble communicating, even at the dealership. The amount of time I was told it would take was accurate. Plus I don't like that service appointments are not free for customers, even for the 1st year.
While I had to wait longer than I wanted for parts to be delivered, Lorenzo kept me updated and eventually the back ordered part came and the car repair was completed. The car drives well and I am confident that I can drive it safely.
I was told I was getting and oil change. Instead there were extras added I did not want. Also I did not get my $10 off
It was great customer service
Add closed caption on waiting t
room tv
When I got home and opened the trunk I found the skid panels that go underneath the engine. Ed did a good job but the mechanics dropped the ball. I need someone from your company to call me and let me know when I can bring my car back in!!
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