Service Center

Real Reviews From Verified Customers

Lynda J.
5 out of 5
4/26/2026
Very very satisfied he did everything he could to make sure that my appointment for .y car were on point i will take my car back again! Thank you so much MR.ED
Shell W.
5 out of 5
4/26/2026
A full dx confirmed that my car is safe to drive. And the staff was courteous and friendly
Ali W.
2 out of 5
4/25/2026
The vehicle has been having this issue for months . I bought it brand new and it’s been on going an unfortunately no one can figure out what’s wrong since it’s not throwing codes when it’s brought it . The customer service member was kind an it’s absolutely at not fault to him .But as a company this is insane to buy a brand new car pay cash an have nothing but issue since the vehicle has 25000 miles on it. I absolutely appalled an feel like I’ve been ran around for months an was sold an unsafe vehicle.
Yenny J.
5 out of 5
4/25/2026
Great customer service
Shelly R.
5 out of 5
4/24/2026
Ed is definitely the most considerate and respectful person we have ever had to work with on our car issues ever in my entire life of car issues ‼️ Thank You ED
Steve R.
5 out of 5
4/24/2026
Nice guy and very good at his job
Stephanie G.
5 out of 5
4/24/2026
Yesterday was great overall !
Ashley M.
5 out of 5
4/23/2026
Lorenzo provided excellent customer service today.
Milton A.
5 out of 5
4/23/2026
Very good service and fast.
Chris M.
5 out of 5
4/23/2026
Lorenzo was very kind, professional, and efficient. I was very satisfied with his service.
Kirk S.
4 out of 5
4/23/2026
They never turn the lights back to auto.
Veronica S.
5 out of 5
4/23/2026
Imani was very professional and kind, she’s doing an Awesome job at KIA.
Jeremy S.
2 out of 5
4/23/2026
The system kept removing my vehicle from the system, so my 1 hr wait for an oil change turned into 3 when I had Other appointments to get to.
Melvina P.
1 out of 5
4/22/2026
They LIED saying I refused services we never discussed. 8 came in for a Service, yet the Service light is still on. They were supposed to return my call and they did Not. I am very Upset.
Lucia R.
5 out of 5
4/22/2026
Lorenzo was very professional and very pleasant Thank you.
Jean B.
5 out of 5
4/22/2026
Yes
Brian M.
5 out of 5
4/22/2026
Great service as always
Vianna B.
5 out of 5
4/21/2026
I thank Kia for services done to my car. They was very professional and knowledgeable.
Deidra R.
1 out of 5
4/21/2026
I see where it's documented and I was charged for bulb replacement but I left with the same lights displayed as when I arrived. The low beam indicator was not on but because I didn't see the Display on my dashboard I assumed... there was an issue. Yes it was the switch on my turn signal was in the Off position... Well an expensive lesson I am still learning about features on my 2018 KIA..
Valerie D.
4 out of 5
4/21/2026
Lorenzo is awesome.

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