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Real Reviews From Verified Customers

Service Center Review Summary

5 star 295 reviews 72%
4 star 75 reviews 18%
3 star 9 reviews 2%
2 star 16 reviews 4%
1 star 18 reviews 4%
Review Us
Michael C.
5 out of 5
4/23/2026
Excellent service
Deborah H.
5 out of 5
4/22/2026
Super people
Kimberly W.
5 out of 5
4/22/2026
Always worth the drive. Great customer service every time
Katherine W.
4 out of 5
4/22/2026
The service today was great.
Sarah A.
2 out of 5
4/22/2026
I felt the cost was outrageous
Deborah H.
5 out of 5
4/22/2026
Great service. Love Zac
James D.
5 out of 5
4/22/2026
Kevin provided excellent service and I will definitely be returning
Todd H.
5 out of 5
4/22/2026
Kevin was exceptional in his communication and follow up throughout the entire service process. This was my 7th service visit since I purchased the vehicle in 2020.The entire service team continues to provide excellent service!!
Diana S.
5 out of 5
4/21/2026
I appreciate the friendly attention and quick help! Thanks
Brenda W.
5 out of 5
4/21/2026
Service Department personnel are always helpful and courteous,the waiting area is clean and comfortable.
Christine R.
4 out of 5
4/21/2026
Laura was amazing from early in the morning until 4pm when I picked my car up. It cost me a lot of money and I fully trusted her that I was being treated fairly. Thank you KIA OF Charleston.
Wendy F.
4 out of 5
4/20/2026
Friendly front office staff an competent, proficient mechanics. I purchased two vehicles from this dealership!
Francis G.
1 out of 5
4/20/2026
Tire pressure was to be “checked.” Instead all tires were filled to 40psi despite calling for 35 front / 33 rear that they were at when brought into KIA. Otherwise all good.
Susan B.
5 out of 5
4/20/2026
Very happy with service!
Karla L.
5 out of 5
4/20/2026
Always a good experience and they treat me with wonderful customer service.
Shelley R.
5 out of 5
4/20/2026
Very polite and professional team. Service took the amount of time quoted. Very happy with your service members
Fallon D.
5 out of 5
4/18/2026
Wonderful!
Charles Z.
5 out of 5
4/17/2026
Very efficient and professional.
Albert F.
4 out of 5
4/16/2026
Kevin knows the product well Thanks again
Sheila K.
4 out of 5
4/16/2026
In and out quickly. No muss no fuss.

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