Zach is amazing. I called to order replacement door handles and have them fixed with my oil change. Chelsea argued that I only needed the cover after I explained several times that the whole latch was off. Sure enough the wrong part was ordered and I was not able to have my door latch fixed at my appointment.
I’m always happy with the service department
Super nice staff. Welcoming, helpful and trusting! Thank you all!
Laura was so friendly and helpful! Thank you!
Always a pleasure working with your team at Kia.
O.k, I will do the survay.
Kudos to the team that washed and vacuumed my car. Their service was top—notch.
Laura Deery has been absolutely phenomenal. I feel relieved knowing my Kia Optima is being taken of by such a gem. Laura has excellent customer service, and has been so kind.
Everything was good. But I asked for them to do the recall on the phone and when I dropped off the vehicle. When I received the paper work when I picked up the vehicle. There was nothing on there about the recall being fixed. So I’m not sure if that was addressed. Also I did not receive a phone call when my vehicle was done. I just assumed 6 hrs was enough time to complete the oil change and recall after I dropped it off. Other than these 2 things it was good.
Friendly and very efficient.
Better experience. Great customer service.
Short waiting time.Clean waiting area,relaxing atmosphere
I like all the accomodations snacks and drinks you guys have in the waiting area. Waiting for my car to be finished was actually a nice experience.
I will be looking for the survey. Will be glad to do it. I'm well satisfied with Mr. Kevin Beutler. Blessings
She was very helpful in answering my questions about the repairs.
Excellent service department
Kevin has been so helpful. He is honest and thorough. We really appreciate him!
Thank ???? you for your services!
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