Great service and I will be back.
Kevin is awesome. An asset to the dealership.
Knowledgeable communication was incredible.
Very nice and helpful. Got the service done and she returned my car to me. Very sweet young lady. Good at her job and great customer service.
It was a great experience ! Thank you
Everyone was courteous and professional
I was happy the where able to do my oil change without an appointment
Tony is the salesman I previously worked with.
William Crews is an excellent customer service employee. He makes sure my needs are satisfied and keeps me abreast of the service during the day.While trying to sell the services I fully trust his judgment pertaining to my vehicle.He should be considered for a management position just like Ken who also is excellent and both of them are the only employees I use for service needs.Thank you.
I need to find out if my Kia Seltos, 2021, has any recalls that I haven’t heard about. I wasn’t happy that my Kia was very, very low on oil and it wasn’t due for an oil change yet. Laura was very nice and helpful to me.
He explain and was very kind
Kevin, was great, the team always communicates and delivers great service.
The people are great and highly pleasant!!! However the waiting room is depressing and needs a serious update. The area doesn’t seem inviting due to the smell and ripped oil stain couch. And its in the way of operation for the parts department. PLEASE consider doing a total renovation. As a customer we shouldnt have to be placed in an environment as if we are working side by side with your employees in the garage.
Oil consumption problem not addressed have to wait another 6 months in order to get it reads, I feel like they're playing with me till I reach the mileage. Then charge me for a whole new engine. When it's still up under warranty, I have spoken to Kevin about it. Said I have to wait 6 months in order to do the 1000 miles again. I feel totally disrespected.
Really like the service and people in the service department. 5 stars all the time if I plan to upgrade it would be this Kia dealership to get my money!!
My service experience was great. Communication, courtesy and punctuality were all top notch. Thanks.
Kevin was great. Kept me informed about what was going on, and also provided options for anything that may be needed in the future. Will definitely be returning here for all future service needs with my Kia.
Kia keeps my car running smoothly
Satisfied
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