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Real Reviews From Verified Customers

Service Center Review Summary

5 star 295 reviews 72%
4 star 75 reviews 18%
3 star 9 reviews 2%
2 star 16 reviews 4%
1 star 18 reviews 4%
Review Us
Abby F.
5 out of 5
5/22/2026
Super nice staff. Welcoming, helpful and trusting! Thank you all!
Judy S.
5 out of 5
5/21/2026
All good
Maggie P.
5 out of 5
5/21/2026
Thank you, Laura!
Maggie P.
5 out of 5
5/21/2026
Laura was so friendly and helpful! Thank you!
Mary S.
5 out of 5
5/20/2026
Always a pleasure working with your team at Kia.
Olivia H.
4 out of 5
5/20/2026
O.k, I will do the survay.
Debra M.
5 out of 5
5/20/2026
Kudos to the team that washed and vacuumed my car. Their service was top—notch.
Brianne S.
5 out of 5
5/19/2026
Laura Deery has been absolutely phenomenal. I feel relieved knowing my Kia Optima is being taken of by such a gem. Laura has excellent customer service, and has been so kind.
Caitlin C.
1 out of 5
5/19/2026
Everything was good. But I asked for them to do the recall on the phone and when I dropped off the vehicle. When I received the paper work when I picked up the vehicle. There was nothing on there about the recall being fixed. So I’m not sure if that was addressed. Also I did not receive a phone call when my vehicle was done. I just assumed 6 hrs was enough time to complete the oil change and recall after I dropped it off. Other than these 2 things it was good.
David B.
5 out of 5
5/18/2026
Friendly and very efficient.
Arnethia D.
4 out of 5
5/18/2026
Better experience. Great customer service. Short waiting time.Clean waiting area,relaxing atmosphere
Kate J.
4 out of 5
5/17/2026
I like all the accomodations snacks and drinks you guys have in the waiting area. Waiting for my car to be finished was actually a nice experience.
Johnny W.
4 out of 5
5/17/2026
I will be looking for the survey. Will be glad to do it. I'm well satisfied with Mr. Kevin Beutler. Blessings
Jack S.
5 out of 5
5/16/2026
She was very helpful in answering my questions about the repairs.
Walter C.
5 out of 5
5/16/2026
Excellent service department
Ashley M.
5 out of 5
5/15/2026
Kevin has been so helpful. He is honest and thorough. We really appreciate him!
Billie G.
5 out of 5
5/15/2026
Very satisfied
Herbert M.
5 out of 5
5/15/2026
Thank ???? you for your services!
Lawrence M.
5 out of 5
5/14/2026
I have had my 2008 Kia vehicle service provided by Kia Country for the past seventeen years. The service folks have always provided consistently friendly, professional care.
Elizabeth S.
5 out of 5
5/13/2026
Service was great and our writer was also great!!

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