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Real Reviews From Verified Customers

Service Center Review Summary

5 star 296 reviews 71%
4 star 75 reviews 18%
3 star 9 reviews 2%
2 star 16 reviews 4%
1 star 18 reviews 4%
Review Us
Peggy C.
5 out of 5
1/8/2026
Staff is polite, on time and professional. I look forward to a continued relationship as a NEW Kia owner!
Charles Z.
5 out of 5
1/7/2026
Zack was very professional and attentive to my, needs. An asset to Kia.
Julie M.
4 out of 5
1/7/2026
Even though I was a little late, they took care of me right and still finished in a timely.manner. I was very happy.
Troy W.
5 out of 5
1/7/2026
Very professional, job well done
Jennifer D.
5 out of 5
1/6/2026
Thank you for taking a bad situation and experience and turning it around
Owen L.
5 out of 5
1/4/2026
Fast and friendly
Jeffrey W.
5 out of 5
1/4/2026
Was out within 30 minutes. Desk employees were professional and personable.
Jacqueline L.
4 out of 5
1/3/2026
My Kia was taken in for service on time as I waited for it. I was treated kindly with respect. I was offered a free car wash although I declined. The waiting area is clean and comfortable.
Miguel M.
5 out of 5
1/3/2026
We are very satisfied with the service and the punctuality.
James M.
5 out of 5
1/1/2026
Laura is always very upbeat and helpful whenever I speak with her.
Catrina P.
5 out of 5
12/31/2025
I ALWAYS GET GREAT CUSTOMER SERVICE AT KIA COUNTRY OF CHARLESTON. THANKS!!!!
Susan T.
5 out of 5
12/31/2025
Wonderful! Trust him with my service.
Daniel S.
4 out of 5
12/31/2025
Honest, quick and friendly. Didn’t try to sell a bunch of stuff I didn’t need and explained why I needed the maintenance I did get.
Franchesca M.
5 out of 5
12/31/2025
Love Kia Country of Charleston. the sales and service department is the best!!!
Robert M.
4 out of 5
12/30/2025
Zack is a 10!
Robert K.
5 out of 5
12/30/2025
Laura was extremely helpful and communicative of what I needed today And the steps that would be taken. She was awesome
Elisa C.
5 out of 5
12/30/2025
Good job!
Pamula I.
5 out of 5
12/30/2025
Laura was very courteous and kind. She was very timely in returning messages and phone calls. She was very pleasant to work with more companies. Need employees like Laura.
Sabino C.
5 out of 5
12/29/2025
Laura was very welcoming. When I first walked in she greeted me with a warm and welcoming smile. She helped me perfectly with what I needed done to my car. I had a ton of questions, she answered all of them with ease and patience. Would 100% go back just for her service
Crystal H.
5 out of 5
12/28/2025
Thank you ???????? very pleased with your service.

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