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Real Reviews From Verified Customers

Service Center Review Summary

5 star 271 reviews 66%
4 star 92 reviews 22%
3 star 11 reviews 3%
2 star 19 reviews 5%
1 star 18 reviews 4%
Review Us
George S.
5 out of 5
4/17/2026
Always a pleasure doing business with such good and talented people!
Kelly Y.
5 out of 5
4/17/2026
Accurate and professional personnel. Thank you for everything!
Rodney W.
5 out of 5
4/16/2026
The girl at the service desk was very helpful
Sharon C.
5 out of 5
4/16/2026
Alan was SO nice to me. Alan was VERY polite. He was also knowledgeable and informative. THANK YOU Alan
Mary C.
5 out of 5
4/15/2026
Everything was very efficient
Timothy H.
4 out of 5
4/14/2026
I thought Jamie Zeglin was very helpful. I was a bit confused as to why it took two hours to get my oil changed and tires rotated. I had an eight o’clock appointment and I didn’t leave there until ten o’clock.
Joel B.
5 out of 5
4/10/2026
Matt was very professional, friendly and polite
Laurel I.
5 out of 5
4/9/2026
Excellent service!
Jon M.
5 out of 5
4/8/2026
Thank you
Daniel K.
5 out of 5
4/7/2026
I greatly appreciate the pick up and return service. The work was done very well and the car was checked over thoroughly. The wash was an unexpected surprise. Thank you so much!
Darryl G.
4 out of 5
4/7/2026
Service was done correctly and in a reasonable amount of time. Good overall experience. Have never had any unusual or bad experiences with this dealership.
Larry L.
5 out of 5
4/6/2026
Great service and Great care at Laurel Toyota! 5 Stars!????
Ryan L.
5 out of 5
4/6/2026
Excellent and attentive service provided
Ronald H.
5 out of 5
4/6/2026
Good job
Linda B.
4 out of 5
4/6/2026
He answered questions and checked on the prices of windshield wipers . He added that to the service. Polite and efficient
Frank B.
5 out of 5
4/6/2026
Professional and very courteous
Elizabeth K.
5 out of 5
4/5/2026
Best service department ever! Always friendly, efficient, and professional.
David H.
5 out of 5
4/4/2026
No
Lynne F.
1 out of 5
4/3/2026
Service department has no idea about customer service. Was told it was a no charge service then charged. The individual who call had no idea what he was doing very disappointed all around.
Ruth B.
5 out of 5
4/2/2026
I have always had a satisfactory experience at Laurel Toyota.

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