Melissa always goes above beyond to make sure we're happy with Kia's service center. Great communicator and always attentive to our needs!
Given that I had an 11am appointment and my car wasn't taken back to be worked on until after 12 and it took almost an additional hour for the wash, time was an issue.
Alison was awesome!Everyone was courteous.
Very nice and friendly, very professional.
Melissa is absolutely one of the best Service Advisors I have ever worked with. She listens to your issues and needs. Takes care of it. The service sends you home feeling good about your Kia service experience.
Very racist, bad actitud , bad ????, they didn’t respect my appointment time , they say something else , then she saw I was Latin , the day no loaner car for me , until Diana one sales person help me . Í appreciate everything to Diana . Even the guy who sold me the car , didn’t event want to answer my question. (Tim) I will never buy a car at Kia again, y am a single mother of family , I saved my money , for a down payment of a car , I went there , and the pices from my car are falling apart and they say dont know how long I am going to be with my car like that. Sooooo disappointed! ☹️
Melissa is amazing!! Always answers my questions and makes me feel like I’m being taken care of. Goes above and beyond!!! Thanks so much Melissa!
Ali was great! The service was done when she promised & she kept me informed of the progress throughout.
Melissa was a pleasure to deal with. The whole waiting area is very nice. The whole experience was great. Linda Lynch
Every thing was satisfactory
Always look forward to visits to Kia Country. Everyone is personally and professional.
Melissa is wonderful. Everyone in this dealership/service is great. Very clean place, fun people, great service. I'm very satisfied.
Ms Melissa was amazing.
She was so pleasant and knowledgeable about my situation.
Because of her kindness,and willing to work with my schedule, I chose to bring her a Thank you gift.
We need more beautiful human beings like her in the customer service field.
Signed, the lady with the blind ring,
2023 Kia soul
Car is not fixed . Check engine light came in again and car is knocking still
Completely satisfied with service department as always! Melissa is a great asset to Kia! Thank you!
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