Service Center

Real Reviews From Verified Customers

Kathy K.
5 out of 5
11/25/2025
I always get good service at Suntrup Nissan! Everyone is friendly, professional and knowledgeable.
Amy L.
5 out of 5
11/25/2025
David was very nice and friendly.
Kelly P.
5 out of 5
11/25/2025
Best place to go for service
Jessica K.
1 out of 5
11/25/2025
The issue was not fixed, even though I was told it was. The service department said the problem would be resolved if I used a manufacturer-approved cord, so after picking up my vehicle I went straight to Best Buy and purchased an Apple-made USB-C cord. That still did not fix the problem. My car still does not connect to Apple CarPlay through the USB-C port. I am extremely frustrated, especially because the video they uploaded shows the problem as “fixed” while the technician was using an Android device, of course Android Auto works, but my issue is with Apple CarPlay, and they knew that. I don’t understand why they didn’t test it with an actual iPhone, because when I use my iPhone it still fails to connect. Now I have to bring my car back on another day just to get this addressed, which is very inconvenient. I have to take time out of my day, pay for a Lyft to leave the dealership, pay for another one to return, and miss out on a full day of work because my car has to be serviced again. This issue could have been properly diagnosed and fixed today if the correct steps had been taken, and it’s very disappointing that it wasn’t.
John K.
5 out of 5
11/24/2025
Professional, quick and easy.
Robert B.
5 out of 5
11/24/2025
Good service. Love clean look of service department
Billie D.
5 out of 5
11/23/2025
I like my Rogue
Nancy M.
5 out of 5
11/22/2025
Good quick service polite staff
Cheryl W.
5 out of 5
11/22/2025
No problem
Rocky S.
5 out of 5
11/22/2025
Very professional and speedy Thank you
Toni/Sara R.
5 out of 5
11/22/2025
Great job. Thanks
Paul G.
5 out of 5
11/21/2025
Dave the best!
Kimberley J.
5 out of 5
11/21/2025
Christian has assisted me in the past with service and he is exceptional to work with
Mike R.
5 out of 5
11/21/2025
Ryan communicated well, I felt he was working for me to ensure the extended warranty we purchased when we bought our Pathfinder was honored. He was friendly and professional at all times.
Lisa T.
5 out of 5
11/21/2025
Outstanding customer service
Rich B.
5 out of 5
11/21/2025
Dave is great and service outstanding
Lorenzo C.
5 out of 5
11/20/2025
I was very impressed with the professionalism of everyone!
Denise G.
4 out of 5
11/20/2025
Always a pleasure bringing my vehicle to you all
Deidre B.
5 out of 5
11/20/2025
Friendly staff, quick service and clean car. What more could I ask for?
Nancy S.
4 out of 5
11/20/2025
Shelby should be cloned!

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